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Skills

  • Employee satisfaction and retention improvement
  • First Aid/CPR
  • Administrative support
  • Data-driven HR decision making
  • Change management for talent initiatives
  • Opening and closing procedures
  • Planning and coordination
  • Staff training and motivation
  • Operational improvement
  • Communications

Work Experiences

  • Achieved a 83% boost in employee satisfaction ratings.
  • Championed diversity and inclusion initiatives.
  • Finished category of project, which resulted in program.
  • Microsoft Excel was delivered to customer locations by me.
  • Collaborated with the legal team.
  • Site evaluations, customer surveys, and team audits were all things I did.
  • Achieved results over two assessment cycles.
  • Kept my framework knowledge up to date by doing team leadership and process improvement.
  • Made 9 outbound calls to existing customers each week, which resulted in a 4% increase in sales.
  • Avoided legal penalties during rapid growth.

Summaries

  • Individual who is enthusiastic and capable of working in both a team and independently.
  • People Department Manager with stakeholder engagement and workflow optimization abilities.
  • Focused on maximizing sales and service opportunities to increase business success.
  • Strategic planning Committed to identifying and leveraging opportunities for growth, with a proven ability to build effective teams.
  • People Department Manager with 3 years of experience in retail sales, specializing in system and metric products.
  • Strategic thinker with expertise in quality assurance.
  • Capable of handling all tasks with efficiency and precision.
  • Customer service expert with metric and framework product knowledge, as well as 12 years of experience in the field.
  • Set up reservations, coordinate events, and keep an eye on the regular activities in the dining room.
  • Proven track record of motivating launched to achieve team, individual, and management goals.

Accomplishments

  • Developed career progression frameworks across functional areas, increasing internal mobility by 29% and reducing external hiring needs.
  • Negotiated third-party health and wellness programs for employees, achieving 63% engagement and participation within one year.
  • Designed a mentorship program that boosted employee retention rates by 21%, especially among new hires within their first year.
  • Developed and led communication strategies around employee stock options plans, increasing enrollment by 31% among eligible employees.
  • Piloted flexible work arrangement policies leading to a 37% increase in overall job satisfaction and measurable gains in employee retention.
  • Reduced employee turnover by 43% in 18 months by introducing robust employee engagement initiatives and enhancing communication channels.
  • Implemented a leader development program to enhance talent pipeline, resulting in 8 internal promotions within the past year and reducing external hiring costs by 26%.
  • Reduced HR inquiry response times by automating employee FAQs and benefits information, leading to an 31% improvement in resolution times.
  • Streamlined visa and work permit processes for foreign workers, successfully transitioning 11 individuals and reducing international onboarding times by 38%.
  • Introduced DEI-focused workshops that resulted in 9 certifications received by team members, contributing to an inclusive workplace culture.

Affiliations

  • Member of the Academy of Management (AOM), participating in the HR division for academic and practitioner insights
  • Member of the International Association of Human Resource Information Management (IHRIM), facilitating discussions on cutting-edge HR technology like Microsoft Excel
  • Member of the International Employee Benefit Plan Foundation (IEBPF), contributing to employee benefit planning and administration strategies
  • Winning applicant of the HR Team of the Year Award, presented by Human Resources Excellence Awards 2023
  • Active participant in annual HR conferences such as the SHRM Annual Conference & Expo, contributing to thought leadership in 2024
  • Awarded the Outstanding Human Resource Leader title by Lakeside Partners in 2024 for leadership in workforce transformation efforts
  • Certified Change Management Practitioner via Prosci, specialization obtained in 2015
  • Participated in an industry roundtable of the Human Resource Executive® Magazine discussing the future of HR technology and tools like Jira
  • Certified Mergers & Acquisitions Integration Leader via ISM (Institute for Supply Management), obtained in 2015
  • Contributor to Open Sourced Workplace, offering expertise and leadership regarding hybrid office models and employee engagement

Certifications

  • Certified Public Accountant (CPA)
  • Senior Professional in Human Resources® (SPHR) - HRCI
  • Strategic HR Leadership Certificate - Cornell University
  • Cisco Certified Network Associate (CCNA)
  • Diversity, Equity, and Inclusion Certificate - Ironclad Systems
  • SAP Certified Application Associate
  • Association for Project Management (APM)
  • Employee Engagement Specialist Certification - Ironclad Systems
  • Certified Business Analysis Professional (CBAP)
  • Microsoft Certified Systems Engineer (MCSE)

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