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Skills

  • Online conferencing
  • Python and Ruby proficient
  • Planning and implementation
  • Presentation and facilitation
  • Standard equipment
  • System upgrades
  • Skills review
  • Data backup and retrieval
  • Content marketing strategy
  • Process improvement

Work Experiences

  • Used a pipe and filter model to locate bottlenecks and to enable measurement of system resource usage and process behavior at all operations' boundary limits.
  • Transported Jira to several months customer locations.
  • Solved initiative issues, improved operations, and provided excellent customer service.
  • Was in charge of overseeing creative projects from conception to completion, as well as overseeing outside vendors.
  • Achieved 23% adherence rate to new technology standards.
  • Collaborated with standard customers to determine their needs and deliver category service.
  • Achieved migration without unexpected downtime.
  • Provided methodologies for developing object-oriented software and designing efficient databases.
  • Created a data architecture that would allow analysts to conduct targeted customer analysis.
  • Built the foundation for an application platform to support the transition from client-server product lines to enterprise architectures and services.

Summaries

  • Well-versed in the planning and deployment of risk assessment.
  • Software project manager who is well-organized and knowledgeable about the latest hardware and software technologies.
  • Pragmatic
  • Goals include leading a strong team of developers and assisting in the maximization of profits for a successful company.
  • With a strong education and training in design principles and programming languages, she is poised and dedicated.
  • Excellent communication skills and a reliable team player in a variety of situations.
  • 12 years of experience as a well-educated and qualified Software Developer.
  • Computer systems analyst with a broad range of experience in banking, healthcare, insurance, and government.
  • New graduate eager to work with a diverse range of people.
  • Strong ability to gather requirements, develop scope, and coordinate inventory.

Accomplishments

  • Disaster Recovery Planning: : program category Technical Support:: method procedure
  • Performance Management: Successfully deployed complex end-to-end business intelligence solutions that delivered business value to functional organizations. Facilitated effective working relationships between client, partners and project teams throughout project lifecycles.
  • Project Management: Coordinated with third-party development team on engineering and professional service activities and tasks.
  • Implemented a multi-layered authentication system, boosting overall network security and reducing breaches by 35%.
  • Network Security: Updated network systems to support confidential company operations and eliminate hacking.
  • Managed system upgrades for metric networks, ensuring zero downtime for 17 departments during the deployment phase.
  • Monitored IT ticketing metrics and initiated improvement efforts that raised first-response SLAs by 38%.
  • Tracked project budgets continuously and resolved discrepancies before issues occurred, effectively saving over $3.
  • Maintained a high level of incident response during high-volume periods, successfully closing 6 tickets within SLA.
  • Program Requirements: Wrote program requirements which succeeded in process.

Affiliations

  • National Association of Social Workers
  • Security+ Certification holder community
  • Microsoft Certified Professionals (MCP) Network
  • Association of Information Technology Professionals (AITP)
  • Rotary International
  • Jaycees
  • Cisco Certified Network Associate (CCNA) professionals group
  • Helpdesk Institute (HDI) member
  • Certified Information Technology Manager (CITM) network
  • Coding Ninjas Meetup Columbus

Certifications

  • Certified Data Center Professional (CDCP)
  • Microsoft Certified Professional (MCP)
  • CompTIA Certified Technical Trainer (CTT+)
  • Microsoft Certified Professional Developer certification
  • Certified Information Security Manager (CISM)
  • Certified Software Quality Engineer (CSQE)
  • Apple Certified Associate (ACA)
  • CompTIA Network+
  • Certified Information System Security Professional
  • First Aid/CPR Certified

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