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Skills

  • Communications
  • Team building
  • Financial transaction documentation
  • Automation of counting processes
  • Shipping procedures understanding
  • Team management
  • Risk mitigation strategies
  • Ethical Decision Making
  • Standard equipment
  • Supervision

Work Experiences

  • Managed warehouse staff and ensured efficiency in a fast-paced environment.
  • Collaborated with external regulatory bodies.
  • Accurately processed daily cash movements.
  • Decreased delays by 12 minutes per shift.
  • Cut reconciliation time by metric per shift.
  • Created a detailed training portfolio for new hires.
  • Adhered to strict confidentiality protocols when handling patron data related to account balances and gaming activity, reducing compliance issues by 66%.
  • Communicated regularly with security teams.
  • Aided in decision-making processes for upper management.
  • Offered to help Hard Count Clerk with system projects as a volunteer, demonstrating my willingness to learn new skills and expand my knowledge.

Summaries

  • Achieved a reduction of 46%.
  • Proven leadership, operational excellence, and organizational development skills, as well as a thorough understanding of the system business.
  • Strong and meticulous individual with extensive knowledge of warehouses in the method industry.
  • Achieved a 46% improvement in currency reconciliation processes.
  • Excellent track record of resolving issues, increasing customer satisfaction, and driving overall operational improvements.
  • Punctual and focused, with enough physical strength to handle lifts of up to 3 pounds.
  • Experienced with RFID technology and forklifts.
  • Achieved 68% consistency between physical and reported currency amounts.
  • Achieved a 48% reduction in error rates.
  • Overall morale and productivity are boosted by experience in policy development and staff management procedures.

Accomplishments

  • Automated manual cash reconciliation processes, cutting down processing time by initiative per shift.
  • Contributed to a significant 69% reduction in lost currency incidents through close monitoring and early interventions.
  • Led monthly count room reviews that helped identify patterns in cash discrepancy, reducing fraud risks by 33%.
  • Investigated and reported 9 suspicious activities, maintaining compliance with corporate regulations and local laws.
  • Documented and resolved procedure which led to program.
  • Mentored junior clerks on the importance of regulatory compliance, reducing training time for new hires by 60%.
  • Assisted in developing a more efficient shift-handling process improving currency counting output by 64% and minimizing reconciliation delays.
  • Conducted regular audits resulting in 13 consecutive months of zero financial discrepancies or security breaches.
  • Enhanced surveillance system integration with count room operations, reducing potential security breaches by 60% over 2016.
  • Ensured compliance with local and state casino regulations, leading to a successful gaming commission audit with zero violations.

Affiliations

  • Association of Financial Professionals (AFP)
  • Certified Information Systems Auditor (CISA)
  • Rotary International
  • Project Management Institute
  • American Marketing Association
  • Gaming Laboratories International (GLI) Certification
  • Jaycees
  • Junior Achievement Volunteer Program 2020
  • American Institute of Certified Public Accountants (AICPA)
  • International Association of Privacy Professionals (IAPP)

Certifications

  • Certified Public Accountant (CPA)
  • Association of Certified Fraud Examiners (ACFE) – Certified Fraud Examiner (CFE)
  • ISO 27001 Information Security Management Certification
  • Certified Risk Management Professional (CRMP)
  • Gaming Compliance Specialist (GCS) - Seattle
  • Certified Compliance & Regulatory Professional (CCRP) - Harbor & Co.
  • Certified Financial Crimes Investigator (CFCI)
  • ServSafe
  • Institute of Internal Auditors (IIA) Certified Internal Auditor (CIA)
  • Salesforce

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