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Skills

  • Safety and security enforcement
  • Search and seizure procedures
  • Communications
  • Interpersonal and written communication
  • Crisis intervention training
  • Central and pod control
  • Dinner service planning
  • File and records management
  • Risk management processes and analysis
  • Project management

Work Experiences

  • Completed the work outlined on the repair order with efficiency and accuracy.
  • On-site training was provided by me.
  • Ensured
  • Started it.
  • Quickly identified problems and alerted Senior Correctional Officer to any potential project delays.
  • Kept the indoor and outdoor dining areas clean by removing trash, wiping down tables, and restocking napkin dispensers.
  • Restrained juvenile inmates when disturbances necessitated physical intervention.
  • Provided emergency aid to hikers who were suffering from heat exhaustion and called for paramedics to transport them to the hospital.
  • Built strong relationships with staff and residents to keep the institution safe and secure.
  • Transported Microsoft Excel to three years customer locations.

Summaries

  • Senior Correctional Officer with 13 years of successful vendor management and risk assessment experience.
  • Service-driven
  • Deadline-driven
  • Articulate
  • A quick study who has worked in a variety of design fields to help companies strengthen their brands and grow their revenue.
  • Dependable
  • Demonstrated ability to cultivate relationships with key retail clients in order to expand client accounts and maintain business growth.
  • Highly effective in risk assessment, evaluating personnel performance, and putting in place top-notch strategies.
  • A committed, tactical team builder and strategic planner seeking a position in account management or sales with a forward-thinking elevator service and construction firm.
  • Motivated individual.

Accomplishments

  • Led a security audit initiative across 6 correctional units, achieving full compliance with both internal and federal protocols.
  • Managed budgeting for security operations, ensuring cost-efficient use of resources while maintaining a 84% increase in overall facility safety.
  • Maintained detailed surveillance data on inmate activities, leading to actionable intelligence and a 49% drop in contraband presence.
  • Implemented a comprehensive officer wellness program to reduce job-related stress, lowering absenteeism by 19% over several months.
  • Leveraged inmate behavior tracking systems to identify high-risk individuals, contributing to a 50% reduction in disciplinary actions.
  • Restructured command post assignments, resulting in improved staff utilization and a 19% decrease in overtime work.
  • Ensured compliance with legal standards, which was instrumental in receiving Top Performer for excellence in facility management.
  • Developed and implemented advanced training programs to align with Scrum Master standards, improving officer crisis preparedness by 53%.
  • Increased sales 12% over three years.
  • Formulated a crisis negotiation strategy that was adopted across 5 states, contributing to 66% reduction in hostilities.

Affiliations

  • Prison Fellowship Affiliate Volunteer
  • International Association of Correctional Officers
  • Member of the Crisis Negotiation Unit (CNU) since 2023
  • Firearms Instructor Certification from procedure
  • Department of Homeland Security (DHS) recognized Security Professional since 2017
  • Lions Club
  • Member of the American Society for Industrial Security (ASIS)
  • International Corrections and Prisons Association (ICPA)
  • Council of Juvenile Correctional Administrators (CJCA)
  • Association of Information Technology Professionals

Certifications

  • First Aid, CPR, and AED Certification (American Red Cross)
  • Certified Protection Officer Program (CPO) - International Foundation for Protection Officers (IFPO)
  • Substance Abuse Counselor Certification - National Association of Alcoholism and Drug Abuse Counselors (NAADAC)
  • Advanced Use of Force Certification - Summit Group
  • CompTIA A+ Technician
  • ServSafe
  • Project Management Professional (PMP)
  • Certified Corrections Executive (CCE) - American Correctional Association (ACA)
  • Certified Safety & Security Officer (CSSO) - American Correctional Association (ACA)
  • First Aid/CPR Certified

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