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Skills

  • Consultative selling approach
  • Client Onboarding Improvement
  • Direct mailing campaigns
  • Communications
  • Client Retention Strategies
  • Process improvement
  • Market trend analysis
  • First Aid/CPR
  • MS Office
  • Revenue forecasting

Work Experiences

  • Was in charge of in-store promotional signage and displays, as well as restocking merchandise from returns or dressing rooms.
  • Helped customers sign up for store loyalty programs and explained the benefits in detail.
  • Boosted annual sales by $17.
  • Achieved $208,000 in sales in the first two years.
  • Conducted competitor analysis.
  • Achieved an immediate uplift in individual quarterly performance.
  • Achieved this in 2017.
  • Achieved results in one year.
  • Contributed to a 33% improvement in team performance.
  • Was in charge of running a successful cash register, which included scanning items, processing payments, and issuing receipts.

Summaries

  • Achieved a 47% boost in click-to-sales conversions.
  • Within Miscellaneous, senior Preferred Sales Specialist and outstanding performer in client relations and project management.
  • Product merchandising, payment processing, and cleaning knowledge.
  • Aimed at cross-selling and upselling.
  • Clear understanding of stakeholder engagement and strategic planning as well as process improvement training.
  • Achieved sales of $25,000 within 18 months.
  • Achieved 37% improvement in team performance.
  • Recognized for motivating management team members to achieve their goals and fostering innovative work environments.
  • Achieved a 72% reduction in manual sales tracking errors.
  • Excellent track record of resolving issues, increasing customer satisfaction, and driving overall operational improvements.

Accomplishments

  • Increased product-line sales by 29% by offering targeted consultations via remote channels in fast-evolving markets.
  • Exceeded annual sales targets by 62% through a strong focus on relationship-building and strategic cross-selling.
  • Developed and executed comprehensive sales strategies that led to 51% year-over-year growth in assigned territory.
  • Drove incremental revenue growth of $4 by identifying and executing on cross-sell opportunities within dormant accounts, resulting in a 17% increase in sales.
  • Documented and resolved standard which led to framework.
  • Revamped the territory management approach, launching new initiatives to improve market penetration in underperforming areas, leading to a 73% boost in sales.
  • Led territory expansion initiatives, opening 15 new sales channels across the Southeast, contributing to an annual revenue growth of $4.
  • Identified and nurtured lead generation initiatives, converting 44% of qualified leads into high-value clients.
  • Recognized as top sales performer in 2016, achieving 22% of target revenue within the first two years.
  • Collaborated with marketing teams to create high-converting digital campaigns, achieving 80% growth in online inquiries.

Affiliations

  • Certified Key Account Manager (CKAM) - procedure
  • Bachelors in Business or Sales Management, process - procedure
  • National Association of Sales Professionals (NASP)
  • National Association for Business Economics (NABE)
  • Society of Industry Leaders (SIL)
  • Certified Sales Professional (CSP) - metric
  • Certified CRM Professional - CPA
  • International Association of Administrative Professionals
  • International Customer Service Association (ICSA)
  • Certified Professional Sales Leader (CPSL) - initiative

Certifications

  • Certified in Consultative Selling for Sales Professionals - 2018
  • Certified Executive Sales Advisor (CSA) with Meridian - 2021
  • ServSafe
  • Google Ads Sales Certification – 2015
  • Salesforce CPQ Specialist Certification - 2021
  • CompTIA Security+
  • CRM Excellence Certificate by Vantage, Power BI - 2022
  • Microsoft Certified Systems Engineer (MCSE)
  • Certified Sales Enablement Professional (CSEP) - 2019
  • Certified Business Analysis Professional (CBAP)

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