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Skills

  • Customer satisfaction improvement
  • Team building
  • Customer engagement strategies
  • Time management
  • Visual merchandising
  • Relationship development
  • Operational improvement
  • Merchandising plan creation
  • Digital signage implementation
  • Merchandising transitions

Work Experiences

  • Used established planograms to arrange consistent shelves, bins, and racks at 3 locations.
  • Answered 16 calls per three years to help customers with their questions and concerns.
  • Collaborated with merchandising teams.
  • Achieved Excellence Award for best-in-class store presentation.
  • Adjusted strategies for improvement.
  • Presented management and stakeholders with ideas for store updates and layouts.
  • Achieved a 72% decrease in checkout time.
  • Achieved a 66% improvement in sales performance within the Southeast.
  • Advised leadership on improvements.
  • Looked for industry trends on social media and through online sources.

Summaries

  • Consistently recognized for delivering merchandising strategies that align with corporate initiatives, maintaining store layouts that improve customer navigation and increase purchasing behavior.
  • Merchandising Support Coordinator is a talented Merchandising Support Coordinator who is well-versed in merchandise stocking and promotional display planning.
  • Over 6 years in Visual Merchandiser roles, meticulous merchandising professional skilled in merchandising plan development and seasonal promotions.
  • Effective merchandising professional with a track record of using visual display prowess to communicate brand vision.
  • Dedicated to putting together cohesive displays to tie in various offerings and increase sales.
  • Creative and well-organized, with the ability to meet any promotional requirement.
  • Visual Merchandiser with 7 years of experience creating memorable and effective visual displays for both indoor and outdoor applications.
  • Recognized on a regular basis for outstanding performance and contributions to the Miscellaneous industry's success.
  • Excellent track record of resolving issues, increasing customer satisfaction, and driving overall operational improvements.
  • Dedicated to learning, growing, and succeeding in Miscellaneous.

Accomplishments

  • Reduced average stock holding time by 15 days through the implementation of an optimized rotation system for high-ticket items.
  • Redesigned in-store visual displays, resulting in a 23% increase in customer engagement for featured brands.
  • Authored comprehensive merchandising standard operating procedures, ensuring consistency across all 12 store locations nationwide.
  • Advised merchandising managers on optimal pricing models based on analysis of sales trends, leading to a reduction of 43% in markdown-related losses.
  • Developed sales forecasting models using historical data, improving order accuracy and reducing waste by 70%.
  • Delivered direct support for in-store demonstrations and activations that increased brand visibility and boosted weekly sales by 49%.
  • Collaborated with cross-functional teams to improve merchandising layout, resulting in an increase of 59% foot traffic in 2018.
  • Incorporated dynamic pricing strategies for high-demand SKUs, contributing to a 53% improvement in seasonal sales performance.
  • Analyzed seasonal sales data to prioritize best-selling SKUs, helping optimize shelf space and boost quarterly revenue by $12.
  • Successfully executed merchandising strategies that maintained product availability rates above 26% during critical sale periods in 2024.

Affiliations

  • American Purchasing Society
  • International Association of Administrative Professionals
  • Society for Human Resource Management (SHRM)
  • Institute of Exhibit & Event Management (IEEM)
  • Point of Purchase Advertising International (POPAI)
  • American Marketing Association (AMA)
  • Retail Merchandising Institute
  • Association of Information Technology Professionals
  • Association for Computing Machinery
  • Network of Executive Women (NEW) — Retail and Consumer Products

Certifications

  • Certified Retail Operations Manager (CROM) – Beacon Labs
  • Cisco Certified Network Associate (CCNA)
  • Salesforce
  • CompTIA A+ Technician
  • Certified Retail Inventory Professional (CRIP) – Lakeside Partners
  • Change Management Practitioner Certification - Meridian
  • Certified Retail Analyst (CRA) - Northwind
  • Retail Analytics Certification - method
  • Certified Negotiation Expert (CNE) - Ironclad Systems
  • Google Analytics Individual Qualification (GAIQ) - 2023

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