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Skills

  • Database administration
  • Regulatory compliance
  • Customer and client relations
  • AP/AR proficiency
  • Social media knowledge
  • Office management
  • Employee timesheet processing
  • Administrative support
  • Writing reports
  • Documentation and control

Work Experiences

  • Prepared meeting minutes and edited subcontractor proposals, project punch lists, transmittals, and memorandums for organizational support.
  • Wrote and proofread memos, letters, and reports to ensure that they were error-free.
  • Handled phone and email correspondence, made copies, and handled incoming and outgoing mail and faxes as part of my administrative duties.
  • Took and managed incoming and outgoing calls, as well as recording and distributing accurate messages to the office staff.
  • Wrote internal memos and external correspondence for senior management and double-checked all paperwork for errors.
  • Was in charge of all domestic and international travel arrangements and reservations, resulting in a 18% reduction in the company's travel expenses.
  • Managed paper and electronic filing systems by routing various documents, taking messages, and managing incoming and outgoing mail.
  • Kept track of office supplies by checking inventory and ordering new supplies as needed.
  • Aided in the planning of the event, including travel and logistical arrangements.
  • Created a new data management system that reduced data retrieval time by 2%.

Summaries

  • Proven track record of updating offices and increasing overall productivity.
  • Dedicated Administrative Assistant with a strong track record of anticipating professional needs and proactively identifying and resolving issues.
  • Precise and well-organized, with a thorough understanding of standard offices and Asana applications.
  • Commended for cultivating a positive work culture by interacting with employees and customers cheerfully.
  • Extensive data collection and extraction experience.
  • Agendas are well-prepared, meetings are well-scheduled, and action items are followed up on.
  • Expert at locating and resolving inconsistencies.
  • Administrative Assistant who is well-organized and dedicated and has a track record of providing excellent customer service in fast-paced environments.
  • Highly organized and hardworking, with a clear focus on ensuring that operations are efficient and accurate.
  • Expert at multitasking in a fast-paced environment.

Accomplishments

  • Developed and maintained a comprehensive filing system for marketing, improving document retrieval efficiency and enhancing compliance audit performance.
  • Facilitated quarterly staff training sessions on quality assurance, resulting in a 35% improvement in department compliance with company policies.
  • Reduced office supply expenses by 77% by negotiating better vendor contracts and implementing a just-in-time inventory system.
  • Created a task management system for tracking administrative priorities, reducing missed deadlines by 73% and improving office efficiency.
  • Led the successful implementation of a company-wide software migration, ensuring all data was transferred with 100% accuracy and teams experienced minimal disruptions.
  • Facilitated the scheduling and preparation of 2 interviews per week, helping the hiring department fill vacancies 6 days faster on average.
  • Supported compliance audits by coordinating document requests, ensuring all records were delivered on time and in full compliance with audit standards.
  • Enhanced team productivity by promoting the use of shared project management tools, reducing internal email traffic by 59%.
  • Managed a database of over 13 employees, ensuring accurate and up-to-date employment records for compliance and reporting purposes.
  • Managed vendor relationships, negotiating service contracts that provided cost savings of 5 annually.

Affiliations

  • American Management Association (AMA)
  • Freemason
  • Administrative Professionals Advisory Council
  • International Virtual Assistants Association (IVAA)
  • Technology Affiliation Group (TAG) for Office Equipment Proficiency
  • The HR Certification Institute (HRCI)
  • International Association of Administrative Professionals
  • Women in Leadership Networking Group
  • Business Professionals of America (BPA)
  • Society of Women Engineers

Certifications

  • Microsoft Office Specialist (MOS) - PowerPoint
  • First Aid/CPR Certified
  • Business Writing for Professionals Certification
  • Administrative Support Professional (ASP) Certification
  • Microsoft Office Specialist (MOS) - Word
  • SHRM Senior Certified Professional (SHRM-SCP)
  • Certified Customer Service Specialist (CSS)
  • Certified Public Accountant (CPA)
  • Associate Professional in Human Resources (aPHR)
  • QuickBooks Certified User

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