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Skills

  • Operational improvement
  • MS Office
  • Excellent customer service skills
  • Allergen and dietary restriction accommodation
  • Cost reduction strategies in bakery operations
  • Detailed finish packaging for shipped goods
  • Budgets
  • Organization
  • Gluten-free baking
  • High accuracy in portioning and scaling ingredients

Work Experiences

  • Ran a bakery under budget for 7 years in a row.
  • Replenished and rotated food items following proper food cooling and storage procedures.
  • Inventory, labor, expenses, and other operational processes were all under my control.
  • Made baguettes, bagels, and other breads by mixing, proofing, shaping, and baking dough.
  • Used pastry blenders, wire whisks, and sifters to combine measured ingredients into bowls.
  • Reduced leftovers by 10% by closely monitoring production and properly storing all items.
  • Assisted Pastry Intern by developing new desserts for seasonal and special events, such as process and system.
  • Assisted in the planning and execution of 14 catered events, leading to increased client satisfaction and repeated business.
  • Used spatulas, scrapers, and piping bags to decorate pastries with various icings and toppings.
  • Collaborated in fine-tuning garnishing techniques.

Summaries

  • Assisted in managing customer feedback efforts.
  • Adhered to strict client deadlines.
  • Balanced creativity with efficient operations.
  • Individual who is creative and hardworking and has a thorough understanding of job-related baking equipment operations, such as ServiceNow and Salesforce.
  • Adjusted recipes to maintain quality and satisfaction.
  • Adept Pastry Intern with expertise in high-volume environments.
  • Achieved cost savings of $7 annually for the bakery.
  • I oversaw a team of 11 bakers who produced over 12 different products and served 13 customers on a daily basis.
  • Pastry Intern with 13 years of successful budget management and strategic planning experience.
  • Ambitious Pastry Intern with hands-on experience designing custom dessert displays that significantly boosted customer engagement by 25% during program. Eye for detail and passion for visually appealing pastries.

Accomplishments

  • Participated in R&D of a seasonal flavor line that contributed to a 74% increase in boutique bakery foot traffic during holiday periods.
  • Collaborated with team of 18 in the development of method.
  • Awarded Innovation Award for exemplary pastry presentation at the procedure in Austin.
  • Trained new staff members on the operation of industrial baking equipment, improving production output by 31% in their first 6 months.
  • Worked closely with event coordinators to ensure alignment in dessert preferences with client branding and dietary restrictions for events hosting 5+ attendees.
  • Directed the baking and packaging process for online orders, successfully fulfilling over 11 orders per week while maintaining freshness and product look.
  • Played a key role in revamping the dessert menu, contributing to a 21% increase in dessert sales over a 6 months.
  • Ensured all baking stations were stocked and maintained, minimizing downtime during peak service hours.
  • Maintained strict hygiene protocols in compliance with local health regulations, receiving a 57% score from the health department inspection.
  • Created bespoke dessert orders for weddings and corporate events, improving client satisfaction scores by 37%.

Affiliations

  • American Marketing Association
  • Local Organic Farmers Network Member – Raleigh
  • Artisanal Bakers Association
  • Local Culinary Guild – Phoenix
  • Green Restaurant Association Partner – 2023
  • Professional Association of Master Cake Decorators
  • Lions Club
  • Association for the Advancement of International Desserts and Pastry
  • American Culinary Federation (ACF)
  • Retail Bakers of America Member

Certifications

  • Apple Certified Associate (ACA)
  • Artisan Baking Program Diploma - Meridian
  • Certified Patissier - Harbor & Co.
  • Project Management Professional (PMP)
  • Certified Public Accountant (CPA)
  • Introduction to Artisan Bread Baking - standard
  • Sugar Arts & Confectionery Certification - Cedar Works
  • Food Safety Manager Certification - National Registry
  • ServSafe
  • Food Allergen Awareness Training

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