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Skills

  • Time management
  • Proficient vision
  • Customer service
  • Vendor relationship management
  • Supervision
  • Employee performance management
  • Project organization
  • Complaint resolution
  • Team building
  • First Aid/CPR

Work Experiences

  • Created allergen-friendly menu options that contributed to a 2% increase in clientele with dietary restrictions.
  • Coordinated with the management team.
  • Decreased food preparation time by 11 minutes per dish.
  • Delivered on-time service.
  • Cleaned grocery shelves, storage areas, and work areas, as well as keeping spills, water, and hazardous debris off the floors.
  • Achieved top marks in inspections.
  • Created pre-selected food offerings for catering clients using a variety of meal preparation methods.
  • Contributed to a 3% increase in clientele.
  • Achieved a score of 56% on inspections.
  • Achieved outstanding performance.

Summaries

  • Dedicated to the success of the team and the company.
  • Recognized for motivating management team members to achieve their goals and fostering innovative work environments.
  • Food Service Provider with extensive experience in foodservice and related positions.
  • Takes orders, fills special requests, prepares food, and workflow optimization with ease.
  • Customer service and food handling assistant with 14 years of experience.
  • Superiors and customers frequently complimented me on my knowledge of product shelf locations and stocked inventory.
  • Memorizes menu items and orders, assisting in the preparation of high-quality, timely food.
  • Keep the kitchen and framework areas clean and tidy at all times.
  • Food service team member with extensive Food Service Provider experience in initiative environments.
  • Commitment to the highest food safety standards and exceptional customer service.

Accomplishments

  • Used Microsoft Excel to develop inventory tracking spreadsheets.
  • Overhauled kitchen cleaning procedures, achieving compliance during Adobe Creative Suite-based health inspections with zero violations.
  • Led a team of 13 kitchen staff ensuring seamless service during peak hours, resulting in 28% increase in order fulfillment speed.
  • Achieved 5% customer satisfaction by customizing menu orders to meet individual dietary needs and preferences.
  • Coordinated catering for events with 8 guests, ensuring timely setup, service, and breakdown resulting in positive client feedback.
  • Reviewed weekly inventory requirements and adjusted procurement strategies, reducing out-of-stock ingredients by 28%.
  • Utilized upselling techniques to increase average ticket price by $183,000 per customer.
  • Ensured adherence to local and federal food regulations, resulting in zero compliance issues during a 17-month inspection cycle.
  • Reduced food costs by 18% through improved portion control and minimizing overproduction.
  • Managed menu updates based on customer preferences and emerging trends, resulting in 8% increase in returning customers within two years.

Affiliations

  • Center for Foodborne Illness Research & Prevention (CFI)
  • National Cattlemen's Beef Association (NCBA)
  • Jaycees
  • International Association for Food Protection (IAFP)
  • Lions Club
  • American Medical Informatics Association
  • Certified Dietary Manager, Certified Food Protection Professional (CDM/CFPP)
  • International Council of Nurses
  • Food Allergy Research & Education (FARE)
  • Food Distribution Research Society (FDRS)

Certifications

  • Salesforce
  • CP-FS (Certified Professional-Food Safety) – Meridian
  • Culinary Nutrition Expert (CNE) – metric
  • First Aid/CPR Certified
  • CompTIA A+ Technician
  • CompTIA Network+
  • Cisco Certified Network Associate (CCNA)
  • Certified Culinary Professional (CCP) - Brightline
  • Certified Public Accountant (CPA)
  • Food Safety System Certification 22000 (FSSC 22000)

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