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Skills

  • First Aid/CPR
  • Continuous improvement processes
  • Security systems
  • Organization
  • Problem resolution
  • Audit oversight
  • Business operations
  • Relationship development
  • ISO Six Sigma Compliance
  • Advanced safety protocol development

Work Experiences

  • Was in charge of all regulatory requirements for the process and category products.
  • Achieved a 54% reduction in workplace incidents.
  • Achieved Excellence Award for excellence in compliance.
  • Collaborated across departments to develop failure mode effects analyses (FMEA) that resulted in actionable improvements and bolstered system reliability by 72%.
  • Achieved a 65% improvement in compliance.
  • Used Power BI to compile data gathered from various sources.
  • Maintained process, initiative, and method registrations in accordance with state and federal requirements.
  • Achieved 61% project delivery punctuality.
  • Authored detailed compliance reports that led to the immediate resolution of regulatory issues, preserving $18 in potential revenue losses.
  • Negotiated filings, completed applications, and reported changes with regulatory bodies.

Summaries

  • Achieved $13 annual savings.
  • Achieved $11 cost savings.
  • Looking forward to taking on a new challenge with a successful team.
  • Achieved a 85% reduction in defects.
  • In compliance with local, state, and federal regulations, successful at developing management systems, coordinating audits, and establishing standard operating procedures.
  • CPA certified
  • Multilingual and fluent in Spanish and Mandarin, with a strong grasp of cultural differences.
  • Student pursuing a Miscellaneous degree who is eager to contribute developed knowledge in the role of Director of Mission Assurance.
  • Results-oriented Miscellaneous professional with risk assessment, performance reporting, and risk assessment strengths.
  • Accomplished professional in continuous improvement.

Accomplishments

  • Recovered $7 in potential revenue losses by identifying and rectifying non-adherence to mission assurance protocols in complex multinational projects.
  • Championed alignment of mission assurance with company-wide continuous improvement efforts, reducing cross-functional project delays by 82%.
  • Generated a 67% improvement in customer satisfaction by overhauling preventive maintenance protocols aligned with core mission assurance principles.
  • Reduced overhead costs by $15 annually through process automation and the integration of mission assurance best practices in vendor management.
  • Reduced warranty claims for Jira by 29% over 18 fiscal quarters through a robust mission assurance improvement strategy.
  • Orchestrated a 17-person mission assurance team to successfully address audit compliance gaps, reducing non-conformance issues by 71%.
  • Led cross-functional teams to identify and mitigate high-priority risks, driving a 61% increase in compliance with mission safety standards.
  • Optimized mission assurance processes, leading to $7 in cost savings per quarter by minimizing inefficiencies and improving internal reporting standards.
  • Led a multi-department crisis management effort, minimizing operational disruptions during category, and maintaining zero safety or compliance violations.
  • Led failure investigations that uncovered systemic process risks, dramatically reducing recurring failures in mission-critical systems by 62% in one year.

Affiliations

  • Engaged in Operational Risk Management seminars at the Project Management Institute (PMI) initiative
  • Member, Society of Reliability Engineers (SRE), contributing to discourse on product reliability enhancement
  • Participant, Quality Oversight Program, Society of Automotive Engineers (SAE), focused on enhancing supplier audits and compliance
  • Member and Contributor, Society for Risk Analysis (SRA), developing risk assessment models for mission assurance
  • Chartered Quality Professional through the Chartered Quality Institute (CQI), focused on continuous improvement in mission assurance
  • Actively involved in the Institute of Industrial and Systems Engineers (IISE) for ongoing professional development
  • Affiliated with the International Conference on Quality, Reliability, and Maintainability 2015, presenting findings on reducing equipment downtime
  • Member, Quality Assurance Working Group, National Defense Industrial Association (NDIA), focusing on increasing mission-critical system resilience
  • Consortium Member, Advanced Manufacturing Partnership, contributing thought leadership on mission assurance methodologies
  • Member, International Association for Quality and Reliability metric

Certifications

  • Risk Management Professional (PMI-RMP)
  • Lean Six Sigma Black Belt (LSSBB)
  • Microsoft Office Specialist (MOS)
  • Certified Reliability Engineer (CRE) – framework
  • Cisco Certified Internetwork Expert (CCIE)
  • Salesforce
  • SHRM Senior Certified Professional (SHRM-SCP)
  • Aerospace Quality Systems (AS 9100) Lead Auditor Certification
  • Agile Certified Practitioner (PMI-ACP)
  • Certified Manager of Quality/Organizational Excellence (CMQ/OE) – ASQ

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