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Skills

  • Data entry management
  • Audit Success Rate Improvement
  • Team management
  • Process documentation
  • File Auditing & Discrepancy Resolution
  • MS Office
  • Medical billing code accuracy
  • QMSoftware Receivables Management
  • Workflow Optimization
  • DRG assignment

Work Experiences

  • Placed a high value on punctuality and worked hard to maintain an excellent attendance record, consistently arriving at work ready to work right away.
  • Oversaw the quality assurance program, which included on-site assessments, internal audits, and customer surveys.
  • Administered registration and fee billing processes for patient services, increasing collection rates by 38% in 2024.
  • Collaborated cross-functionally.
  • Went over the charts and highlighted any information that was missing or incorrect.
  • Contributed to registry retention efforts by improving customer communication initiatives, resulting in a 78% increase in repeat registrations.
  • Achieved a 65% reduction in documentation errors.
  • Pushed for operational changes that resulted in cost savings and higher profit margins.
  • Was in charge of resolving disagreements and negotiating mutually beneficial agreements between parties.
  • Answered 13 calls per 6 months to help customers with their questions and concerns.

Summaries

  • Conducted thorough preparation for audits.
  • Registry Assistant is a multi-talented Registry Assistant who is consistently rewarded for planning and operational improvements.
  • Achieved 81% improvement.
  • Achieved 16% less downtime.
  • Achieved accuracy in registry updates.
  • Achieved a 21% reduction in data entry time.
  • Proven leadership, operational excellence, and organizational development skills, as well as a thorough understanding of the system business.
  • Achieved a 54% approval success rate in audits.
  • Achieved full audit approvals.
  • Medical Records Specialist with 4 years of experience in document evaluation and quality control.

Accomplishments

  • Improved data accuracy in patient registries by implementing a new quality control process, reducing entry errors by 79%.
  • Created an escalation protocol for missed critical registry deadlines, minimizing delays by 73%.
  • Reduced time needed for patient record retrieval by 22% by restructuring the archival system.
  • Collaborated with multiple departments to streamline communication about registry deadlines, reducing missed cutoffs by 32%.
  • Successfully managed the intake and registration of 14 participants at regional medical conferences, adhering to strict federal compliance guidelines.
  • Documented and resolved category which led to method.
  • Led a department-wide initiative to incorporate online forms, decreasing physical paperwork by 31% within two years.
  • Successfully spearheaded a data migration project, transferring over 13 patient records without system downtime.
  • Redesigned registry review forms to be more comprehensive, leading to 79% faster evaluations and fewer discrepancies.
  • Improved registry data retrieval for legal and compliance reports, enabling reports to be produced 74% faster.

Affiliations

  • American Health Information Management Association (AHIMA)
  • Rotary International
  • Health Information and Management Systems Society (HIMSS)
  • Project Management Institute
  • American Society of Safety Professionals
  • Society for Health Care Strategy & Market Development (SHSMD)
  • Society of Human Resource Management
  • Freemason
  • American Medical Informatics Association
  • Society for Health Information Systems Management (SHISM)

Certifications

  • Certified Information Privacy Professional (CIPP/US) - initiative
  • Registered Health Information Technician (RHIT) - AHIMA
  • Certified Professional in Electronic Health Records (CPEHR) - initiative
  • Salesforce
  • Apple Certified Associate (ACA)
  • Certified in Healthcare Privacy and Security (CHPS) – AHIMA
  • First Aid/CPR Certified
  • Certified Data Management Professional (CDMP) - Data Management Association International
  • Certified Public Accountant (CPA)
  • Fundamentals of Inventory Management - standard

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