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Skills

  • Marketing understanding
  • Miscellaneous expertise
  • Sales forecasting
  • Key account management
  • First Aid/CPR
  • Consultative selling
  • Customer relations
  • Process marketing
  • Client Retention Strategies
  • Account development

Work Experiences

  • Aligned new releases with client expectations.
  • Achieved a 33% increase in new customer conversions.
  • Increased the team's revenue by over $9 in sales.
  • Advised clients on best-fit solutions.
  • Built relationships with procurement departments.
  • Adjusted sales pitches accordingly.
  • Achieved a 29% increase in repeat business.
  • Achieved results over the course of 2015.
  • Met with current and potential customers to assess their needs and make recommendations for the best process solutions.
  • Attracted 5 potential clients.

Summaries

  • Building relationships, cultivating partnerships, retaining top accounts, and growing profit channels by establishing trust are all skills that I bring to the table.
  • Added substantial value to company growth.
  • Achieved 19% sales pipeline growth in Miscellaneous sector.
  • Within Miscellaneous, senior B2B Sales Consultant and outstanding performer in cross-functional collaboration and process improvement.
  • Exceptional at generating leads and demonstrating products in order to close large-scale sales.
  • Proven leadership, operational excellence, and organizational development skills, as well as a thorough understanding of the initiative business.
  • Professional with a passion for sales and customer service, as well as communication and negotiating skills.
  • Achieved a 56% lift in referrals.
  • Adept communicator.
  • Achieved 80% improvement in sales pipeline in Chicago.

Accomplishments

  • Collaborated with operations and adjusted product positioning to meet client needs, resulting in a 56% increase in customer satisfaction scores
  • Documented and resolved framework which led to method.
  • Developed and executed targeted B2B lead generation campaigns that increased the sales pipeline by 45% within three years
  • Analyzed client data and behavioral metrics to adjust sales strategies, leading to a 81% boost in upsell conversions
  • Created and refined a sales scripting process that improved closing rates by 35% for outbound B2B calls
  • Collaborated with customer service to resolve post-sale issues, successfully reducing refund rates by 54% and improving NPS scores
  • Reduced sales cycle by 85% through innovative use of standard, improving time-to-close for new business opportunities
  • Established and grew strategic partnerships with Miscellaneous firms, leading to a $14,000 growth in the business network
  • Used Microsoft Excel to develop inventory tracking spreadsheets.
  • Regularly used data insights from the CRM to optimize targeted outreach campaigns, contributing to a 17% increase in response rates

Affiliations

  • TechServe Sales Leadership Council
  • International Customer Management Institute (ICMI) – B2B Customer Engagement
  • Association for Talent Development (ATD) - Sales Enablement Chapter
  • Sales Management Association
  • Freemason
  • Association of Information Technology Professionals
  • American Medical Informatics Association
  • Consulting Sales Institute (CSI)
  • Association of Strategic Alliance Professionals (ASAP)
  • National Association of Sales Professionals (NASP)

Certifications

  • Strategic Account Management Certification by SAMA
  • Inbound Sales Certified by HubSpot Academy
  • Apple Certified Associate (ACA)
  • Certified Inside Sales Manager (CISM)
  • Microsoft Certified Systems Engineer (MCSE)
  • CompTIA Security+
  • Outbound Sales Specialist (OSS) Certification
  • Challenger Sales Model Certification - Ironclad Systems
  • CompTIA Network+
  • CompTIA A+ Technician

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