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Skills

Community outreach
Organization
Program development
Digital learning tools Asana
Problem resolution
Stakeholder engagement
Regulatory compliance
Interviewing skills
Relationship development
Conflict resolution

Work Experiences

Oversaw the delivery of program project by procedure team, which resulted in program.
Achieved a 63% boost in community sponsorships.
Connected families with shelters, legal services, and educational opportunities.
Boosted overall program participation by 67%.
Designed and developed programs and tracked their effectiveness against the needs of individual participants.
Assisted in the development of e-training materials.
Adapted training content to meet community needs.
Achieved results within 18 months.
Built organizational capacity.
Achieved a 66% uplift in training content relevance.

Summaries

Achieved 22% improvement in participant outcomes.
Clear understanding of vendor management and quality assurance as well as budget management training.
Achieved a 28% boost in training engagement.
Collaborative Community Training Specialist with expertise in developing strategic training partnerships, driving growth in both community engagement and program effectiveness by 44%.
Advocated through targeted training initiatives.
Community service programs that are coordinated to meet the needs of metric.
Committed to developing inclusive training programs.
Social Services Director with experience managing social work programs and a strong understanding of welfare and crisis intervention laws.
Recognized for motivating management team members to achieve their goals and fostering innovative work environments.
With forward-thinking strategies and skilled leadership over teams and resources, she has a track record of increasing community support.

Accomplishments

Improved program outreach efforts by implementing a category communication strategy, resulting in 27% growth in new enrollments within one year.
Administered conflict resolution workshops for local communities, reducing conflict escalation by 30% during the first quarter of 2021.
Directed a project that spanned three years, resulting in a 63% increase in proficiency among participants completing advocacy training.
Facilitated custom e-learning modules for nonprofit partners, which improved user engagement by 28% and measured knowledge retention.
Facilitated stakeholder meetings and community focus groups to ensure training programs met diverse community needs, resulting in a 71% increase in engagement.
Created action plans for community programs, successfully facilitating over 3 events with an average attendance increase of 82%.
Established a mentorship program for community leaders, successfully improving skill application post-training by 26%.
Documented and resolved method which led to framework.
Conducted ongoing program evaluations and made adjustments that enhanced training retention rates by 65% during 2022.
Partnered with category organizations to co-host events, significantly increasing volunteer participation by 67% over the past year.

Affiliations

Association for Computing Machinery
National Association for Community College Entrepreneurship (NACCE)
Rotary International
American Society for Training and Development (ASTD) Certification
Jaycees
National Training Laboratories (NTL)
American Marketing Association
Online Learning Consortium (OLC)
National Extension Association of Family & Consumer Sciences (NEAFCS)
International Society for Performance Improvement (ISPI)

Certifications

Instructional Design Certificate Program Cedar Works
Technology-Based Training Design and Development Certification - standard
Program Planning and Evaluation Certificate - Lakeside Partners
CompTIA Security+
First Aid/CPR Certified
Certified Public Accountant (CPA)
Diversity and Inclusion Certification - standard
Association for Talent Development (ATD) Certified Professional in Learning and Performance (CPLP)
Curriculum and Instruction Specialization Certificate - Ironclad Systems
Certified Business Analysis Professional (CBAP)

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