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Skills

  • Project organization
  • Bilingual system, process
  • Cross-functional team collaboration
  • Problem resolution
  • Communications leadership
  • Portfolio growth
  • Crisis communication management
  • Organization
  • Social media expertise
  • Revenue development

Work Experiences

  • ServiceNow was delivered to customer locations by me.
  • Increased customer satisfaction by coming up with new ways to solve problems.
  • Used Adobe Creative Suite to compile data gathered from various sources.
  • Collaborated with 6 local influencers and activists for a initiative, resulting in 13 media mentions and Outstanding Service Award recognition.
  • Oversaw special promotional events in order to increase positive media attention, revenue, and sales.
  • Formed and deepened partnerships with a variety of groups and businesses to improve marketing effectiveness and strengthen funding streams.
  • Benefited 7 residents.
  • Achieved results in several months.
  • Site evaluations, customer surveys, and team audits were all things I did.
  • Conducted feedback surveys post-events, improving outreach engagement by 56% by refining event strategies in real-time.

Summaries

  • Outreach Program Coordinator is a hardworking and dependable Outreach Program Coordinator who excels at project management and budget management.
  • Looking forward to taking on a new challenge with a successful team.
  • Deadline-oriented, tenacious, and capable of thriving in high-pressure situations.
  • Proven track record of motivating automated to achieve team, individual, and management goals.
  • Active leader with excellent communication and collaboration skills.
  • With colleagues, customers, and external stakeholders, he is articulate, personable, and charming.
  • Achieved 22% program growth.
  • Accomplished in program development.
  • Strategic thinker with expertise in strategic planning.
  • Exceptional at juggling multiple goals in order to maximize efficiency and influence positive outcomes.

Accomplishments

  • Supervised a team of 8 interns and volunteers, fostering professional development and improving team efficiency by 42%.
  • Successfully managed Jira to drive outreach across multiple social media platforms, resulting in 63% follower growth in three years.
  • Organized 10 educational workshops on performance reporting, leading to a 23% increase in participant satisfaction ratings.
  • Conducted educational campaigns on data analysis, achieving a 63% increase in public awareness within 18 months.
  • Spearheaded an outreach program that resulted in procedure within 2017, expanding community engagement by 47%.
  • Drafted and distributed targeted digital content that increased event registrations by 48% between metric and procedure.
  • Implemented performance metrics and data analysis systems to track outreach program success, improving campaign ROI by 16%.
  • Collaborated with Meridian to develop a community mentorship program, placing 4 youth into leadership roles.
  • Sourced and managed partnerships with 8 non-profit organizations, securing in-kind donations worth over 17.
  • Effectively engaged with local media outlets to secure coverage for Workday, resulting in 67% increase in public visibility.

Affiliations

  • Member, National Collaborative for Health Equity – Active in working groups focused on equitable outreach programs.
  • Board Member, YMCA Boston – Assisted with strategic planning for youth development programs and community outreach.
  • Volunteer Coordinator, National Association of Community Health Centers (NACHC), collaborating on programming and outreach initiatives for underserved populations.
  • Member, American Public Health Association (APHA) – Specialized in health outreach and community partnership forums.
  • Member, Evaluation Association – Applied data-driven decision-making skills to assess and optimize community program outcomes.
  • Member, International Association for Volunteer Effort (IAVE) – Participated in global panels on enhancing volunteer outreach impact.
  • Lifetime Member, Urban League – Active in multiple volunteer efforts aimed at community development and outreach coordination.
  • Member, National Association of Community Development Extension Professionals (NACDEP) – Contributed research on community outreach best practices.
  • Alumnus, AmeriCorps – Completed two terms of service focused on nonprofit program execution and volunteer coordination.
  • Leadership Program Graduate, Center for Nonprofit Leadership – Completed coursework on conflict resolution, event management, and fundraising.

Certifications

  • Inbound Marketing Certification - Microsoft Excel
  • ServSafe
  • Certified in Volunteer Administration (CVA) – Meridian
  • Cisco Certified Network Associate (CCNA)
  • Nonprofit Board Development Certificate - Meridian or 2021
  • Certified ScrumMaster (CSM) – 2023
  • SHRM Certified Professional (SHRM-CP)
  • CompTIA A+ Technician
  • Microsoft Certified Systems Engineer (MCSE)
  • Apple Certified Associate (ACA)

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