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Skills

  • Strategic planning
  • Organization
  • Process improvement
  • Team management
  • Retention strategies
  • Staff training
  • Sales strategy development
  • Account servicing
  • Territory management
  • Client relationship management

Work Experiences

  • Boosted customer trust.
  • Assisted clients in resolving concerns.
  • Closed deals with 8 medical centers.
  • Achieved top sales representative recognition in 2022, increasing revenue by $3 and maintaining a 57% conversion rate.
  • Achieved a 24% improvement in product utilization.
  • Communicated with customers, management, and the sales team to better understand their needs and make recommendations.
  • Adjusted sales tactics accordingly.
  • Achieved a 53% extension of contract agreements.
  • Closed $17 in sales.
  • Achieved results within 2015.

Summaries

  • Relationship builder, communicator, and multitasker extraordinaire.
  • Talented sales representative with a proven track record of generating leads and over 13 years of experience.
  • Utilize top-tier networking and lead development skills to achieve industry-leading customer and revenue growth.
  • Professional with stakeholder engagement and workflow optimization expertise who is organized and resourceful.
  • Customer service, research, and conflict resolution skills are all excellent.
  • Medical Center Sales Professional is a multi-talented Medical Center Sales Professional who is consistently rewarded for planning and operational improvements.
  • Sales leader who is upbeat, energetic, and entrepreneurial.
  • Excellent track record of resolving issues, increasing customer satisfaction, and driving overall operational improvements.
  • Dedicated Sales Representative with a track record of identifying prospects and converting them into customers.
  • Exceptional at generating leads and demonstrating products in order to close large-scale sales.

Accomplishments

  • Collaborated with product teams to refine medical device features based on client input, leading to a 30% market share increase in the Southeast.
  • Maintained key relationships with high-revenue medical centers, securing $2 in renewals and upselling opportunities annually.
  • Optimized key account management by introducing data analytics tools for client segmentation, resulting in 30% higher upsell rates.
  • Identified and developed QuickBooks sales opportunities within 12 medical centers, translating to a $13 increase in year-over-year sales.
  • Surpassed individual sales quotas by 39% for Salesforce through focused lead generation and personalized customer interactions.
  • Used Microsoft Excel to develop inventory tracking spreadsheets.
  • Designed customizable training modules for healthcare staff, encouraging the adoption of new medical technologies and increasing customer satisfaction by 48%.
  • Collaborated with team of 16 in the development of initiative.
  • Delivered high-impact presentations leading to a 21% increase in medical equipment sales across 18 key accounts.
  • Developed comprehensive sales proposals targeting hospital executives, leading to 8 new contracts in a competitive market.

Affiliations

  • Society of Human Resource Management
  • Digital Health Sales Association
  • American Marketing Association Healthcare Division
  • Project Management Institute
  • Rotary International
  • Council of Medical Sales Professionals
  • Jaycees
  • Toastmasters
  • Society of Healthcare Sales and Marketing (SHSMD)
  • Healthcare Innovation Sales Association

Certifications

  • Certified Medical Sales Professional (CMSP)
  • Healthcare Sales Certification (HCS-C)
  • Medical Sales Training Certification by metric
  • Apple Certified Associate (ACA)
  • Presentation Skills Certification by Dale Carnegie
  • Medical Science Liaison - Certified Professional (MSL-CP)
  • Certified Clinical Research Associate (CCRA)
  • Certified Healthcare Business Insights Executive
  • Project Management Professional (PMP)
  • Product Lifecycle Management Professional (PLMP) Certification

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