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Skills

  • Prepare bubble packs
  • Medicare and Medicaid process
  • Drug inventory management
  • Customer service in healthcare
  • Pharmacy and customer records management
  • IV admixture preparation
  • Barcode scanning for medication verification
  • Receiving incoming supplies
  • Updating medication histories
  • Critical Thinking During High-Pressure Situations

Work Experiences

  • Adhered to strict aseptic techniques.
  • Ordered medicines on a daily basis to replenish stock and build up inventory in case of emergency.
  • Awarded Employee of the Year.
  • Collaborated with 6 pharmacists and physicians.
  • New metric and category guidelines were implemented, reducing administrative errors from 16% to 15%.
  • Coached team members in sterile technique.
  • Assessed and streamlined a manual documentation process.
  • Non-routine issues such as third-party billing, computer system, and customer service issues were resolved by me.
  • Achieved a 35% increase in fulfillment speeds.
  • Hired, trained, and coached 15 Certified IV Pharmacy Technicians, resulting in a 13% increase in overall performance.

Summaries

  • Proven leadership, operational excellence, and organizational development skills, as well as a thorough understanding of the initiative business.
  • Within Pharmacy, senior Certified IV Pharmacy Technician and outstanding performer in cross-functional collaboration and client relations.
  • Multitasking and relationship-building abilities.
  • Team-oriented and committed to delivering exceptional customer service in a collaborative manner.
  • Medical terminology, pharmaceutical storage, and inventory management are all skills that must be mastered.
  • Dedicated to learning, growing, and succeeding in Pharmacy.
  • Strengths in budget management and workflow optimization backed up by Pharmacy training.
  • Achieved a 65% reduction in expired drug waste.
  • From prescription drop-off to pick-up, a skilled Pharmacy Technician with 4 years of experience and a proven track record of providing exceptional customer service.
  • Certified IV Pharmacy Technician with outstanding team leadership, pharmaceutical knowledge, and Asana abilities.

Accomplishments

  • Successfully contributed to the rollout of program, minimizing transition issues and reducing average patient wait times by 35%.
  • Worked closely with pharmacists to compound and dispense IV medications timely, fulfilling over 13 prescriptions daily with a focus on critical patient care.
  • Monitored pharmaceuticals for expiration and inventory levels, achieving zero medication shortages over 2022.
  • Resolved product issue through consumer testing.
  • Provided input on workflow redesigns that led to a 66% improvement in IV medication compounding accuracy and throughput.
  • Recognized for excellence in accuracy and timeliness by receiving Top Performer, after consistently exceeding delivery standards for IV therapies.
  • Played a pivotal role in testing and integrating new sterile compounding equipment, leading to a 40% increase in sterile processing speed.
  • Improved compounding efficiency by designing a workflow optimization protocol, eliminating bottlenecks and increasing throughput by 22%.
  • Maintained up-to-date certification in PMP, while continuously improving skills in sterile processing and IV admixture production.
  • Optimized the preparation and delivery of intravenous medications for critical care patients, improving delivery accuracy by 75%.

Affiliations

  • Institute for Safe Medication Practices (ISMP)
  • Association of Information Technology Professionals
  • International Council of Nurses
  • Society of Infectious Diseases Pharmacists (SIDP)
  • USP Compounding Standards Compliance Workshop
  • Freemason
  • Toastmasters
  • Project Management Institute
  • Advanced Sterile Compounding Techniques Training
  • American Society of Health-System Pharmacists (ASHP)

Certifications

  • Product Launch Readiness for Pharmacy Technicians – Cedar Works, 2017
  • Electronic Health Records (EHR) Certification - Power BI - 2016
  • IV Certification (Sterile Compounding) – metric, 2020
  • USP 800 Hazardous Drug Compounding Certification – Northwind, 2016
  • Microsoft Certified Systems Engineer (MCSE)
  • Compliant Disposal of Pharmaceutical Waste Certification – process, 2016
  • Pharmacy Inventory Management Specialist Certification – 2015, Brightline
  • Aseptic Technique Certification – 2024, standard
  • Pharmacy Operations for Intravenous Drug Preparation – system, 2017
  • Certified Public Accountant (CPA)

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