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Skills

  • Implant placement success collaboration
  • Prosthetic strength enhancement techniques
  • Team building
  • Client retention rate improvement
  • CAD/CAM dental software proficiency
  • Attention to fine anatomical details
  • Microscopically-precise craftsmanship
  • Communications
  • 3D printing technology integration
  • Automated restoration processes

Work Experiences

  • Assisted in certifying the lab as PMP, which resulted in increased job opportunities and a growth of 16% in client intake.
  • Collaborated with orthodontists and periodontists.
  • Adjusted crowns, bridges, and veneers.
  • Oversaw the quality assurance program, which included on-site assessments, internal audits, and customer surveys.
  • Collaborated with program customers to determine their needs and deliver procedure service.
  • Contributed to the refinement of digital impression workflows.
  • Achieved results within 2019.
  • Assisted the functionality of completed models and adjusted devices to improve performance with the help of an apparatus that mimicked a human bite.
  • Assisted in certifying the lab as Six Sigma.
  • Completed 12 projects.

Summaries

  • Achieved over 25% accuracy.
  • Consistently produced defect-free prosthetics.
  • Collaborated closely with clinicians.
  • Overall morale and productivity are boosted by experience in policy development and staff management procedures.
  • Strengths in vendor management and quality assurance backed up by Miscellaneous training.
  • Excellent track record of resolving issues, increasing customer satisfaction, and driving overall operational improvements.
  • Dedicated to learning, growing, and succeeding in Miscellaneous.
  • Bringing 4+ years of experience in method settings as Dental Ceramist.
  • Collaborated with dental practices to implement new color-matching protocols, improving restoration accuracy and reducing remake requests by 76%.
  • Open and clear communicator who is used to working under pressure and adhering to strict deadlines.

Accomplishments

  • Introduced new workflow management techniques that allowed an increase in daily output by 10 restorations without compromising quality.
  • Authored updated standards of practice for ceramic color-matching protocols, shared across 9 laboratories within the network.
  • Resolved product issue through consumer testing.
  • Played a key role in digitizing lab workflows, reducing average production time by 53%, while maintaining high-quality standards.
  • Used Microsoft Excel to develop inventory tracking spreadsheets.
  • Produced more than 6 custom dental restorations monthly, significantly enhancing the practice’s operational efficiency.
  • Supervised a team of 18 dental ceramists, ensuring all restorations met client specifications and reducing failed returns by 74%.
  • Led team efforts to integrate Asana into lab production processes, shortening learning curve and improving precision by 49%.
  • Developed a unique approach to ceramic firing that reduced breakage rates by 54%, saving the company 9 annually.
  • Assisted in obtaining Lean, which contributed to a 52% increase in client intake and boosted overall revenue.

Affiliations

  • American College of Prosthodontists (ACP)
  • United Dental Laboratory Technicians Association
  • International Academy for Digital Dentistry (IADD)
  • Academy of Osseointegration
  • National Board for Certification in Dental Technology (NBC)
  • Journal of Esthetic and Restorative Dentistry Contributor
  • Project Management Institute
  • Global Dental Abutment Designers Network
  • Jaycees
  • Association for Supply Chain Management (APICS)

Certifications

  • Certification in Ceramic Implantology - initiative
  • Certified Dental Technician (CDT) - Phoenix National Board for Certification in Dental Laboratory Technology
  • CompTIA Security+
  • Implant Placements & Ceramics Collaboration Certification - process
  • CAD/CAM Proficiency Certification - category
  • Digital Smile Design (DSD) Certification - Portland
  • ServSafe
  • Apple Certified Associate (ACA)
  • CFAA (Certified Furnaces and Autoclave Associate) - standard
  • Dental Practice Regulatory Compliance Certification - framework

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