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Skills

  • Data security and compliance
  • Operational improvement
  • Proficiency in SAP
  • Project organization
  • Document workflow automation
  • Recordkeeping skills
  • Confidential Document Handling
  • Cross-functional communication skills
  • Document management system optimization
  • Process improvement

Work Experiences

  • Created and edited template contracts with changes in the company's service lines or new developments.
  • Led the development, development, and maintenance of multiple complex and high-priority contracts between the company and its business partners, vendors, and suppliers.
  • Was in charge of the document control system, which included work instructions, procedures, and databases.
  • Worked with clients to review contracts, respond to questions, and determine special circumstances.
  • Collaborated with internal team members to find proactive solutions to problems.
  • Identified flaws in the process and suggested or implemented changes.
  • Sent documents, organized revisions, and kept track of the changes.
  • Assisted with inbound and outbound document processes, such as document sorting, logging, and work order creation.
  • Created and maintained user accounts and ensured that documents were properly routed for approval and training.
  • Used Corel Draw, Solid Works, AutoCad, and firmware files to update and create drawings.

Summaries

  • Document Control Specialist with experience storing, managing, and maintaining company and project documents with accuracy and quality in mind.
  • Problem-solver, project manager, and system manager with expertise in initiative and metric software.
  • Document Management Specialist with administrative support and other responsibilities.
  • Trains the operating units that are responsible for creating and editing contracts.
  • Seek to contribute 14 years of Miscellaneous experience and take on a challenging position dedicated to improving system operations and internal workflows.
  • Microsoft Word formatting and document management skills.
  • Expert QuickBooks user with exceptional technical knowledge, communication skills, and a commitment to quality and accuracy.
  • Electronic filing systems, various document management technologies, and scanning experience are all familiar and experienced.
  • Experience as a Documentation Specialist ensuring that an organization's documents are stored effectively and are easily accessible to employees.
  • Recognized on a regular basis for outstanding performance and contributions to the Miscellaneous industry's success.

Accomplishments

  • Initiated and led a project to update and centralize document storage, which enhanced retrieval accuracy by 25% and saved process per week.
  • Provided comprehensive training to 17 staff members on document security and data privacy protocols, improving compliance by 73%.
  • Improved version control processes for 9 client and internal documents, leading to a 71% reduction in versioning conflicts.
  • Assumed responsibility for file transfer protocol optimization across multiple platforms, reducing the risk of unauthorized access.
  • Coordinated the digitization of 12 hardcopy documents, drastically improving access to historical data and reducing retrieval times.
  • Created and implemented a file naming convention to streamline document categorization, improving search success by 77%.
  • Reduced costs related to file storage by 85% through the implementation of a digital-only document management strategy.
  • Used Microsoft Excel to develop inventory tracking spreadsheets.
  • Documented and resolved method which led to procedure.
  • Proposed and executed a document revision initiative, resulting in 14 outdated documents being updated without disrupting daily operations.

Affiliations

  • National Association for Legal Support Professionals (NALS)
  • Society for Technical Communication (STC)
  • Business Process Management Institute (BPMI)
  • ACED - Association of Certified Electronic Documenters
  • National Association of Social Workers
  • International Association of Records Managers and Archivists (IARMA)
  • Certified Information Systems Security Professionals Network (CISSP)
  • International Federation of Library Associations and Institutions (IFLA)
  • Association of Certified Project Managers (ACPM)
  • Organization of Document Control and Compliance (ODCC)

Certifications

  • Microsoft Certified: Azure Fundamentals
  • Certified Records Manager (CRM) by Institute of Certified Records Managers
  • Microsoft Certified Systems Engineer (MCSE)
  • GDPR Certification for Data Protection Officers
  • Certified Public Accountant (CPA)
  • Cisco Certified Internetwork Expert (CCIE)
  • CompTIA Security+
  • Certified Document and Data Management Professional (CDDMP)
  • AIIM Certified Information Professional (CIP)
  • Iron Mountain Certified Document Management Specialist

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