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Skills

  • Single spindle screw machining
  • Knowledge of rollers
  • Extensive program knowledge
  • Purchasing
  • Food and beverage pairing
  • Food preparation techniques
  • Service-oriented
  • Service-oriented mindset
  • Multi-Task Management
  • Process improvement

Work Experiences

  • Was in charge of resolving disagreements and negotiating mutually beneficial agreements between parties.
  • Operated rollers and other equipment, such as procedure equipment and Salesforce, in a safe manner.
  • Cleaned the meat aisles, storage areas, and work areas following all health and safety guidelines.
  • Customers paid with credit cards, cash, and gift certificates, and I made proper change for cash transactions.
  • Transported QuickBooks to 6 months customer locations.
  • Seated guests at tables with courtesy, providing menus, and accurately recording drink orders.
  • Kept a high level of cleanliness and sanitation.
  • Kept my prices competitive and met my sales goals.
  • Developed knowledge of products and sales items to answer shoppers' questions.
  • Improved employee morale by motivating and disciplining employees and implementing a new mentoring program.

Summaries

  • Roller with over 6 years of experience in customer service environments.
  • Mill Operator with 10 years of experience in performance reporting.
  • Working with staff to create unique dining experiences has proven to be a success.
  • Roller is a communicative individual who is committed to going above and beyond to provide unforgettable guest experiences.
  • Chef de cuisine with experience in mixology, beer, liquor, and wine, as well as a strong background in team leadership and business decision-making.
  • Professionalism and multitasking skills have been demonstrated.
  • Excellent communication and detail-oriented skills.
  • Fast learner with exceptional interpersonal and communication skills, exceptional multitasking ability, excellent problem-solving techniques, and a keen eye for detail.
  • Roller is a multi-talented Roller who is consistently rewarded for planning and operational improvements.
  • Ability to work long shifts in inclement weather, such as rain, snow, and extreme heat.

Accomplishments

  • Elected to oversee expansion of store into Raleigh.
  • Consulted
  • Recorded
  • Business Development: Initiated two key partnerships which resulted in metric revenue growth.
  • Represented
  • Advised
  • Increased
  • Earned “process” Award for procedure.
  • Helped store maintain a 4% customer satisfaction rate on secret shopper surveys.
  • Initiated

Affiliations

  • National Safety Council (NSC)
  • Association of Equipment Manufacturers (AEM)
  • American Society of Civil Engineers (ASCE)
  • Society of Women Engineers
  • International Union of Operating Engineers (IUOE)
  • Rotary International
  • Asphalt Institute
  • Society of Asphalt Technologists (SAT)
  • Heavy Construction Systems Specialists (HCSS) User Group
  • Professional Construction Estimators Association (PCEA)

Certifications

  • Certified Public Accountant (CPA)
  • Certified Public Accountant
  • Certified Roadway Construction Worker (CRCW)
  • Salesforce
  • Certified Heavy Equipment Operator (CHEO)
  • Compaction Meter Value Device Certification
  • OSHA: Food Handling
  • Microsoft Certified Systems Engineer (MCSE)
  • NCCER Heavy Equipment Operation Certification – Roller Category
  • Advanced Roller Operator Training Program initiative

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