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Skills

  • Medical office administration
  • Member, Ohio Dental Association
  • Ultrasonic usage
  • Fluent in German
  • Disinfecting rooms and equipment
  • Topical fluoride (TF)
  • Dental disease treatment
  • Multitasking
  • Payment processing
  • Tobacco cessation programs

Work Experiences

  • Won
  • Managed
  • Did some research.
  • Made a recording.
  • Used Adobe Creative Suite to schedule appointments for patients.
  • Organized dental instruments and equipment in a staging tray for procedures.
  • Raised the stakes.
  • Was in charge of representing
  • Sought advice.
  • Created

Summaries

  • Highly skilled in dental radiography, impression preparation, and chairside assistance for project management and 15-hand procedures.
  • Intern Dental Assistant with experience scheduling appointments, filing records, charting tooth decay, and keeping dental equipment in good working order.
  • Versatile
  • Quickly solves problems and handles issues while adhering to procedures.
  • Focused on customer service
  • Patient education on oral health, hygiene, and disease prevention is a strong suit of hers.
  • CPA certified, with extensive experience working with patients and supporting Certified Dental Assistants.
  • Gifted at establishing rapport with patients through friendly conversation, ensuring patient comfort during procedures, and process improvement.
  • Expert at putting patients at ease by maintaining a positive attitude.
  • Positive customer interactions are known for retaining customers and reducing anxiety.

Accomplishments

  • Led the office’s inventory cost optimization initiative, resulting in a 37% cost reduction without affecting material quality.
  • Used Microsoft Excel to develop inventory tracking spreadsheets.
  • Trained and mentored 15 junior dental assistants, improving their efficiency and reducing onboarding time by 33%.
  • Improved communication with insurance providers, reducing claim rejections by 49% and optimizing billing performance.
  • Managed patient intake for high-volume appointments, streamlining registration and reducing check-in times by 47%.
  • Collaborated within a multidisciplinary dental team to improve patient turnaround times, reducing patient wait times by more than 74%.
  • Trained team members on dental radiation safety standards, achieving full compliance and a 53% reduction in incidents.
  • Developed a patient satisfaction survey revealing 26% improvement in patient satisfaction following process adjustments.
  • Mentored over 13 dental assistants.
  • Improved dental radiographs accuracy by conducting detailed quality checks, reducing the need for retakes by 59%.

Affiliations

  • Submitter in the American Dental Education Association (ADEA) publication
  • Volunteer Dental Assistant at initiative
  • American Society of Safety Professionals
  • Toastmasters
  • Society of Human Resource Management
  • Active participant in Continuing Education courses in Dental Radiography
  • Association for Computing Machinery
  • International Association of Administrative Professionals
  • Member of the National Association of Dental Laboratories (NADL)
  • Chairside Dental Assistant Training Facilitator at Northwind

Certifications

  • Radiology Certification for Dental Auxiliaries – Georgia
  • Microsoft Certified Systems Engineer (MCSE)
  • Salesforce
  • Sedation Monitoring Certification by the American Dental Association (ADA)
  • OSHA 10-Hour Dental Industry Certification by process
  • Certified Public Accountant
  • CPR Instructor Certification by the American Heart Association
  • Restorative Functions Certification by method
  • SHRM Certified Professional (SHRM-CP)
  • Chartered Wealth Manager (CWM), certified by the American Academy of Financial Management (AAFM)

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