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Skills

  • Customer retention strategies
  • Project organization
  • MS Office
  • Regulatory compliance
  • Market share growth
  • Network development
  • Cross-functional collaboration
  • Customer relations
  • Clinical staff education and training
  • Competitive market analysis

Work Experiences

  • Used Asana to keep track of important account and sales information in the company database.
  • Improved the client organization and goal alignment by automating the system contact management system.
  • Collaborated with district managers.
  • Created and used method reports to assist leadership in making key decisions and exceeding operational goals.
  • Met with current and potential customers to assess their needs and make recommendations for the best category solutions.
  • Addressed specific challenges faced by hospital clients.
  • Achieved results in 3 accounts.
  • Met sales and service targets of $2 by leveraging interpersonal communication skills and product knowledge to cultivate and secure new customer relationships.
  • Achieved adoption across 5 hospitals.
  • Catered pricing to hospital purchasing protocols.

Summaries

  • Overall morale and productivity are boosted by experience in policy development and staff management procedures.
  • Highly skilled at hiring, training, managing, coaching, and mentoring sales and customer service representatives, as well as interacting with employees at all levels of the organization and the general public.
  • Achieved 82% higher adoption within departments.
  • Relationship builder, communicator, and multitasker extraordinaire.
  • Recognized for motivating management team members to achieve their goals and fostering innovative work environments.
  • High-achieving Senior Hospital Sales Representative with a proven track record in sales and extensive Miscellaneous knowledge.
  • Customers have increased by 12%, and new sales revenue has increased by more than $6.
  • Achieved greater alignment with client purchasing needs.
  • Achieved faster purchasing decisions.
  • Achieved 38% more accurate sales projections.

Accomplishments

  • Developed long-term partnership with procedure, securing new sales contracts worth $5 over 2022 period.
  • Spearheaded successful penetration into 7 high-value hospital accounts, driving a 63% growth in revenue within 2022.
  • Increased product awareness of process by 61% using targeted educational outreach programs in hospital product.
  • Used Microsoft Excel to develop inventory tracking spreadsheets.
  • Implemented value-added services as part of the hospital contract package, resulting in a 63% increase in service renewals.
  • Secured strategic partnership agreements with hospital systems, resulting in onboarding of 14 hospitals and generating over $9 in collective sales.
  • Re-established business relationships with previously lost hospital partners, worth $16 in recurring annual contracts.
  • Developed a comprehensive CRM strategy that tracked and analyzed account behavior, leading to a 19% improvement in upsell opportunities.
  • Delivered monthly executive presentations on sales performance, achieving comprehensive understanding and buy-in from hospital stakeholders.
  • Developed customized hospital sales presentations based on evidence-based outcomes, improving close rates by 85%.

Affiliations

  • Healthcare Distribution Alliance (HDA)
  • American Society of Safety Professionals
  • Project Management Institute
  • Society of Women Engineers
  • Toastmasters
  • International Council of Nurses
  • Association of Information Technology Professionals
  • American Medical Informatics Association
  • Society of Hospital Medicine (SHM)
  • Certified Medical Representatives Institute (CMRI)

Certifications

  • Salesforce Certified Sales Representative (SFSR) - Northwind
  • Lean Six Sigma Black Belt (LSSBB) - Cedar Works
  • Certified Sales and Marketing Professional (CSMP) - Ironclad Systems
  • Strategic Healthcare Account Management (SHAM) - Beacon Labs
  • Certified Healthcare Financial Professional (CHFP) - Brightline
  • Certified Professional in Healthcare Quality (CPHQ) - Northwind
  • First Aid/CPR Certified
  • Advanced Certification in Hospital Pharmaceutical Sales (ACHPS) - Summit Group
  • CompTIA Network+
  • Certified Hospital Procurement Manager (CHPM) - Harbor & Co.

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