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Skills

  • Diagnostic equipment expertise
  • Staff Coaching
  • Disease prevention and intervention specialist
  • Medical office administration
  • Data collection and management
  • Healthy meal preparation
  • Medical records management
  • Lab result interpretation
  • HIPAA compliance
  • Qualified in patient transport

Work Experiences

  • Used HubSpot to schedule patients.
  • Analyzed patient and provider flow data to optimize scheduling grids, leading to a 60% reduction in wait time for patients seeking method.
  • Achieved Top Performer for service excellence.
  • Coordinated patient referrals with specialists, ensuring a 20% appointment completion rate and reducing referral delays by 5 days.
  • Scheduled 10 patient appointments over the course of one year.
  • Collected patient information for billing and insurance filing by gathering forms, copying insurance cards, and spearheaded.
  • Worked to improve office efficiency by coordinating charts, filling out insurance forms, and assisting patients with a variety of needs.
  • Collaborated with nursing staff.
  • Coordinated patient referrals with specialists.
  • Gathered information about the client's medical history, including medications, symptoms, and allergies.

Summaries

  • Bilingual Certified Nursing Assistant with 15 years of tracheotomy care experience.
  • Provides a strong commitment to patient education, administrative excellence, and confidentiality.
  • Successful in advocating for the needs of patients and obtaining quick diagnoses.
  • Professionally trained Patient Scheduler with experience providing high-quality culturally competent care to a diverse group of patients.
  • With 13 years of direct patient care experience, I am a dedicated Critical Care Registered Nurse.
  • Meridian can benefit from my expertise and 3 years of experience.
  • Positive and upbeat personality with excellent communication abilities.
  • Measures vital signs, performs venipuncture, and reads and interprets heart monitors with ease.
  • Medical Assistant who can easily adapt to changing environments and demands.
  • Dedicated Patient Scheduler in category with 14 years of experience.

Accomplishments

  • Documented and resolved initiative which led to program.
  • Monitored
  • Surgical Preparation: Prepared patients for surgery by performing screening tests, evaluating vitals and administering proper medication.
  • Served
  • Promoted
  • Assisted
  • Custodial Duties: Kept linen and utility areas clean, emptied and cleaned urinals and bedpans, emptied patient dirty linen hampers.
  • Followed
  • Educated
  • Helped

Affiliations

  • American Health Information Management Association (AHIMA)
  • Healthcare Scheduling and Management Association (HMSA)
  • Certified Healthcare Access Associate (CHAA) through NAHAM
  • National Association of Healthcare Access Management (NAHAM)
  • Credentialed Healthcare Professional Development Association (CHPDA)
  • Jaycees
  • American Medical Receptionists Association (AMRA)
  • Society for Participatory Medicine (SPM)
  • Medical Scheduling Professionals Forum (MSPF)
  • American Marketing Association

Certifications

  • Prehospital Trauma Life Support (PHTLS)
  • Nitrous Oxide Administration Certification
  • Certified Outpatient Coder (COC)
  • ANA Certified in Adult NP
  • ANA Certified in Gerontological NP
  • Advanced Cardiac Life Support (ACLS) Certification method
  • Certified Healthcare Access Manager (CHAM)
  • Certified Public Accountant (CPA)
  • CompTIA Network+
  • Cisco Certified Network Associate (CCNA)

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