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Skills

  • Project organization
  • Problem resolution
  • Multilingual communication skills
  • API testing methodologies
  • Team building
  • Organization
  • Continuous Integration/Continuous Delivery (CI/CD)
  • Performance bottleneck analysis
  • Performance testing
  • Critical Path Identification

Work Experiences

  • Looked for industry trends on social media and through online sources.
  • Collaborated with UX designers.
  • Graded items and assigned quality levels, rejection status, and acceptance status.
  • Oversaw the quality assurance program, which included on-site assessments, internal audits, and customer surveys.
  • Fixed problems, reassembled items, and ran additional tests.
  • Collaborated with UX designers to carry out user acceptance sessions, leading to the mitigation of usability issues before product release.
  • Architectural enhancements, design solutions, and integration solutions were all suggestions I made.
  • Answered 11 calls per the past year to help customers with their questions and concerns.
  • Conducted root cause analysis for recurring production bugs, leading to a 7 cost savings due to reduced post-launch support efforts.
  • Checked standard and system materials for adherence to regulations and desired specifications by inspecting, testing, and measuring them.

Summaries

  • Costs were consistently reduced while profits were increased.
  • Adept Senior Tester with a commitment to quality assurance.
  • Adept at executing multi-platform test cases.
  • Competent program professional with experience performing daily inspections, taking measurements, and testing a variety of materials.
  • Achieved a 51% drop in post-release defects.
  • Strengths in budget management and workflow optimization backed up by Miscellaneous training.
  • Expert in the use of specialized tools and instruments to test products.
  • Achieved a 34% bug closure rate.
  • Adept at diagnosing critical issues early in the development cycle.
  • Creates detailed reports, maintains records, and collaborates with management to resolve issues.

Accomplishments

  • Integrated category in the testing process, allowing for real-time test result analysis that decreased feedback time by 79%.
  • Led effort to move the team toward continuous integration (CI) with automated regression tests, resulting in 44% quicker feature verification.
  • Applied extensive root cause analysis to a production performance bottleneck, resolving the issue and improving transaction response times by 60%.
  • Initiated chaos testing for Microsoft Excel, resolving 10 critical vulnerabilities in system performance during 2018.
  • Established thorough regression test suites for Adobe Creative Suite which cut down testing effort by 83% for each release cycle.
  • Worked closely with developers and business analysts during the sprint to verify method functionality ahead of schedule, preventing costly fixes post-release.
  • Created and maintained a test automation framework that reduced overall testing time by 52% and covered all key functionalities of Microsoft Excel.
  • Decreased defect leakage into production by 16% through rigorous end-to-end system and user acceptance testing (UAT) on Microsoft Excel.
  • Resolved product issue through consumer testing.
  • Led automation efforts using procedure, decreasing manual test execution time by 57% within 9 test cycles.

Affiliations

  • Certified Agile Tester (CAT) Qualification Group
  • QA Lead and Testers Guild
  • Association for Supply Chain Management (APICS)
  • Agile Alliance
  • Lions Club
  • Women Who Code
  • Computer Measurement Group (CMG)
  • Society of Women Engineers
  • Association of Information Technology Professionals (AITP)
  • American Society for Quality (ASQ)

Certifications

  • Microsoft Certified: Azure DevOps Engineer Expert
  • CI/CD Pipeline Automation Certification by HubSpot
  • Google Certified Professional Cloud Architect
  • SHRM Senior Certified Professional (SHRM-SCP)
  • CompTIA Security+
  • Certified Jenkins Engineer (CJE) by CloudBees
  • Advanced Level Security Tester (CTAL-SEC) by ISTQB
  • Certified User Experience Professional (CUXP)
  • Project Management Professional (PMP)
  • Apple Certified Associate (ACA)

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