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Skills

  • Client onboarding and sales support
  • Extended-stay programs implementation
  • Performance reporting to senior management
  • Analytical problem solver
  • B2B real estate sales
  • Negotiation of multi-year lease agreements
  • Advanced CRM proficiency (e.g., Salesforce)
  • Coaching and mentoring
  • Extensive personal network
  • Pricing Model Adjustments

Work Experiences

  • Kept financial controls in place, planned business operations, and kept expenses under control while identifying and pursuing opportunities to expand business operations and increase profits.
  • Cut costs by 8% through client and distributor price negotiations.
  • Hired 18 sales representatives over a two years period.
  • Revenue models, process flows, operations support, and customer engagement strategies were all under my control.
  • Used sales presentations to communicate product quality and market comparisons.
  • Managed a team of 17 people who sold category products and services worth more than $14.
  • Increased market penetration and sales figures by 2% by leveraging supplier relationships and personally overseeing negotiations.
  • Kept track of the performance of the sales team, analyzed sales data, and reported findings to the area managers.
  • Established long-term business growth by building relationships with customers and the community.
  • Researched and implemented new strategies to expand the company's operations and customer base.

Summaries

  • Achieved a 82% reduction in contract-related disputes.
  • Accomplished Leasing Sales Manager with a proven record of implementing data-driven marketing strategies that resulted in 12% growth in lease contracts and higher property occupancy.
  • Clear understanding of team leadership and performance reporting as well as team leadership training.
  • Over a 8-year career, I've built a strong track record as a performance-oriented sales leader.
  • Achieved 27% increase through strategic sales efforts.
  • Achieved a 42% increase in tenant applications.
  • To achieve market penetration, expertise in marketing strategies, product promotion, and merchandising is required.
  • Successful Leasing Sales Manager with a passion for leading sales teams to new heights in revenue.
  • Dedicated to learning, growing, and succeeding in Real Estate.
  • Leasing Sales Manager is a multi-talented Leasing Sales Manager who is consistently rewarded for planning and operational improvements.

Accomplishments

  • Successfully implemented and trained staff on a new CRM system, improving tenant communication by 57%.
  • Analyzed market trends and demographic data to adjust unit pricing, resulting in a 39% increase in occupancy rate.
  • Led a regional leasing initiative that exceeded revenue forecasts by 14, representing 46% growth YoY.
  • Collaborated with team of 15 in the development of system.
  • Implemented a customer-focused follow-up strategy, resulting in 84% reduction in tenant turnover.
  • Generated 3 in new lease revenue by targeting high-growth tenants in Chicago.
  • Streamlined digital lease contract execution, reducing average contract closing time from 9 days to 10 days.
  • Facilitated property viewings and site tours for 18 prospective tenants, converting 39% into signed leases.
  • Maximized lease-up velocity, signing 11 leases within the first 16 months of unit availability.
  • Regularly achieved sales targets, consistently leasing 8% of available units each quarter.

Affiliations

  • Leasing Executive Council
  • International Association of Administrative Professionals
  • National Association of Social Workers
  • International Facility Management Association (IFMA)
  • International Council of Shopping Centers (ICSC)
  • Building Owners & Managers Association (BOMA)
  • Rotary International
  • Association for Supply Chain Management (APICS)
  • Commercial Real Estate Broker's Network (CREBN)
  • Master Certified Negotiation Expert (MCNE) Certification

Certifications

  • Real Estate Broker License - initiative
  • Landlord-Tenant Law Certificate - system
  • Professional Housing Consultant (PHC) - procedure
  • ServSafe
  • Certified Property Manager (CPM) - framework
  • Certified Apartment Portfolio Supervisor (CAPS) – system
  • Certified Commercial Investment Member (CCIM) – CCIM Institute
  • Google Certified Professional Cloud Architect
  • Project Management Professional (PMP)
  • Certified Project Manager - category

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