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Skills

  • B to B sales
  • Property portfolio management
  • Negotiation of multi-year lease agreements
  • Sales pipeline management
  • CRM adoption and training
  • Lead generation system optimization
  • Business development and planning
  • High-profile lease agreement closures
  • Customer experience enhancement
  • Advanced CRM proficiency (e.g., Salesforce)

Work Experiences

  • Organized sales meetings for the staff to talk about development strategy, best practices, and process improvements.
  • Met with Leasing Sales Managers one-on-one to identify selling roadblocks and provided advice, including budget management, on how to best address them.
  • Worked with the advertising department to ensure that advertising messages and retail incentives were consistent.
  • Kept track of customer purchasing patterns, market conditions, and competitor actions in order to adjust strategies and meet sales targets.
  • Increased the team's revenue by over $12 in sales.
  • Implemented Workday to streamline procedure procedures and standard tasks.
  • Hired, supervised, and coached 9 employees on sales strategies to maximize performance.
  • Maintaining and applying current knowledge of sales, promotions, and policies regarding payments, exchanges, and security practices drove business success.
  • Oversaw the work of an efficient administrative team responsible for maintaining accurate sales, inventory, and order records.
  • Implemented new inventory management procedures that reduced product theft by 2% in one year.

Summaries

  • Over a 8-year career, I've built a strong track record as a performance-oriented sales leader.
  • Achieved results in just two years.
  • To achieve market penetration, expertise in marketing strategies, product promotion, and merchandising is required.
  • Achieved 29% higher tenant satisfaction.
  • Successful Leasing Sales Manager with a passion for leading sales teams to new heights in revenue.
  • Excellent track record of resolving issues, increasing customer satisfaction, and driving overall operational improvements.
  • Overall morale and productivity are boosted by experience in policy development and staff management procedures.
  • Skilled in team leadership and capable of streamlining daily activities to increase productivity and sales.
  • Costs were consistently reduced while profits were increased.
  • Accomplished Leasing Sales Manager driven to lead sales teams to achieve record-setting revenue gains. Manage 3+ accounts, generating more than $13 in revenue per three years.

Accomplishments

  • Reduced vacancy rates by 21% through targeted outreach and strategic lease term negotiations.
  • Analyzed market trends and demographic data to adjust unit pricing, resulting in a 39% increase in occupancy rate.
  • Conducted lease audits and implemented corrective actions, recovering 3 in missed revenue.
  • Documented and resolved category which led to method.
  • Increased client retention rates by 18% through the introduction of personalized renewal offers.
  • Negotiated and closed long-term agreements for retail tenants, ensuring 11 in consistent annual revenue.
  • Resolved product issue through consumer testing.
  • Led a regional leasing initiative that exceeded revenue forecasts by 14, representing 46% growth YoY.
  • Implemented a customer-focused follow-up strategy, resulting in 84% reduction in tenant turnover.
  • Achieved 26% occupancy in record time after successfully marketing newly developed units.

Affiliations

  • Certified Property Manager (CPM) Designation
  • Association for Computing Machinery
  • Society of Human Resource Management
  • Building Owners & Managers Association (BOMA)
  • Rotary International
  • American Society of Safety Professionals
  • Society of Women Engineers
  • Association for Supply Chain Management (APICS)
  • Commercial Real Estate Broker's Network (CREBN)
  • Certified Commercial Investment Member (CCIM) Institute

Certifications

  • First Aid/CPR Certified
  • CompTIA A+ Technician
  • Accredited Residential Manager (ARM) category
  • Real Estate Management Certificate - framework
  • Fair Housing & Property Management Certification - standard
  • CompTIA Network+
  • Professional Housing Consultant (PHC) - procedure
  • Real Estate Broker License - initiative
  • Residential Housing Specialist Certification - standard
  • Project Management Professional (PMP)

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