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Skills

  • Confidential incident handling
  • Regulatory compliance
  • Adaptability to changing security threats
  • Background investigations
  • Budgets
  • Punctuality
  • Conflict de-escalation techniques
  • Organization
  • Surveillance
  • CCTV surveillance monitoring

Work Experiences

  • Actively monitored 4 alarm systems and performed overnight safety checks, reducing false alarms by 31%.
  • Answered alarms, investigated disturbances, and contacted law enforcement personnel to escalate crises.
  • Used a handheld metal detector and other surveillance devices to screen individuals entering the facility.
  • Used physical or verbal techniques to investigate suspicious activities and resolve concerns.
  • Recorded observations and occurrences and interviewed witnesses to complete and submit an incident report.
  • Achieved a 21% resolution rate.
  • Interacted assertively but non-confrontationally with all levels of personnel and the general public.
  • Assessed and deflected issues in emergency situations quickly.
  • Performed cash drops while maintaining complete security and control over the drop box.
  • Collaborated daily with law enforcement at Portland.

Summaries

  • Achieved company-wide compliance increase of 42% in 2023.
  • In extreme weather conditions, consistently works flexible hours.
  • Familiar with a variety of weapons and well-versed in effective emergency response and conflict de-escalation strategies.
  • Overall morale and productivity are boosted by experience in policy development and staff management procedures.
  • Demonstrated ability to learn new procedures and policies while adhering to strict guidelines by employing defensive tactics.
  • Certified in advanced arms training with 47% accuracy, ensuring preparedness in high-risk situations and enhancing protection for corporate assets.
  • Achieved 68% accuracy.
  • Capable of keeping personnel, the building, and the equipment safe.
  • Adept at conducting thorough investigations, achieving a 85% resolution rate on theft and trespass incidents while collaborating closely with law enforcement.
  • Strengths in project management and process improvement backed up by Miscellaneous training.

Accomplishments

  • Acted as primary liaison between security officers and management team, minimizing response times during critical incidences by 43%.
  • Managed access control and authentication for a facility with 6 daily visitors using standard, greatly improving flow and security reliability.
  • Collaborated with site personnel to uncover and resolve security vulnerabilities, reducing theft and improving asset protection by 57%.
  • Documented and resolved program which led to category.
  • Conducted thorough investigations into workplace incidents, providing timely reports that helped reduce liability concerns by 27%.
  • Responded to 11 daily security incidents, including suspicious activity reports and unauthorized personnel, ensuring resolution in a timely manner.
  • Utilized SAP to enhance surveillance capabilities, resulting in a reduction in trespassing incidents by 81% at Boston.
  • Developed and executed preemptive site security strategies that lowered overall risk profile by 79% at Austin in 2022.
  • Collaborated with local law enforcement during category, assisting in the coordinated response that significantly improved safety for attendees.
  • Trained 17 new security officers on ID verification protocols, contributing to a 20% increase in entry accuracy and reduced access attempts.

Affiliations

  • Association of Threat Assessment Professionals (ATAP)
  • Law Enforcement and Emergency Services Video Association (LEVA)
  • International Association of Administrative Professionals
  • National Association of Security Officers (NASO)
  • Society of Human Resource Management
  • American Red Cross CPR and First Aid Certification
  • Certified Protection Officer (CPO) Certification
  • Association of Certified Fraud Examiners (ACFE)
  • International Association of Chiefs of Police (IACP)
  • Loss Prevention Foundation (LPF)

Certifications

  • ServSafe
  • Certified Risk and Crisis Management Professional (CRCM)
  • First Aid/CPR/AED Certified by the American Red Cross
  • Certified in Security Risk Management Strategy
  • SHRM Certified Professional (SHRM-CP)
  • First Aid/CPR Certified
  • Conflict Resolution and De-escalation Techniques Certification
  • Basic Guard/Patrol Officer Certification from initiative
  • Certified Security Supervision & Management (CSSM)
  • CompTIA Cybersecurity Analyst (CySA+)

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