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Skills

  • Chronic disease management
  • Medical records management
  • Inpatient care
  • Dementia and Alzheimer's knowledge
  • Tube feedings and medications familiarity
  • Culturally-sensitive care
  • Data entry
  • Companionship and emotional support
  • Measuring bodily fluids
  • Adaptive communication strategies for elderly clients

Work Experiences

  • Achieved continuous improvement through targeted adjustments.
  • Worked with clients who had respiratory failure, diabetes, Parkinson's disease, and muscular dystrophy, among other diagnoses.
  • Was in charge of overseeing and maintaining the patient rooms, group living areas, and nurse stations.
  • Disinfected the equipment with appropriate cleaning products to reduce the risk of infection after each patient transport.
  • Drove patients between rooms, appointments, and testing sites.
  • Agreed to work extra shifts and hours to maintain proper staffing and floor coverage during busy periods and holidays.
  • Answered call lights and adjusted bed rails and equipment to ensure patient comfort and safety.
  • Gathered information about the client's medical history, including medications, symptoms, and allergies.
  • Followed all company policies and provided hands-on nursing care to patients under the supervision of an RN.
  • Offered immediate assistance to assess needs and provide care in both emergency and routine paging situations.

Summaries

  • While serving patients of all backgrounds, I am committed to maximizing patient satisfaction, safety, and wellness.
  • Excellent multitasking and attention to detail skills.
  • Advocated for clients.
  • With a commitment to specialized patient care, he is an expert in system and program treatments.
  • Proven track record of taking the initiative to provide procedure treatments and utilizing quality assurance expertise.
  • Proven track record of building strong patient relationships in order to provide excellent care and patient education.
  • Achieved results over three years.
  • Administered medications in compliance with Lean standards.
  • Achieved a 81% increase in client satisfaction over 2019 months.
  • Within Miscellaneous, senior Homeliving Assistant and outstanding performer in team leadership and vendor management.

Accomplishments

  • Provided companionship and specialized care for 9 hospice clients, ensuring dignity and advocacy during critical end-of-life moments.
  • Monitored application of assistive technology to enhance client mobility, improving user satisfaction rates by 23% and reducing injury risks.
  • Used Microsoft Excel to develop inventory tracking spreadsheets.
  • Introduced and maintained a documentation system to track individual client recreational interests, resulting in a 16% increase in planned activities participation.
  • Collaborated with social workers to address emotional needs of elderly clients, which resulted in a 16% improvement in mental health indicators across one year.
  • Established a client transport system with system, reducing missed medical appointments by 38% and enhancing overall health outcomes.
  • Designed individualized care strategies for clients suffering from standard, improving patient outcomes and reducing atypical health episodes by 69% over several months.
  • Resolved product issue through consumer testing.
  • Led a team to rework living spaces for better accessibility, contributing to improved client mobility and 65% fewer injury incidents.
  • Trained 18 new homeliving staff in Scrum Master standards, improving team skill set and resulting in a 25% boost in service quality.

Affiliations

  • Member, Direct Care Workers Association
  • Society of Women Engineers
  • American Association of Caregiving Youth
  • National Association of Personal Care Aides
  • American Heart Association Basic Life Support (BLS) Certification
  • Association for Computing Machinery
  • Association of Long-Term Care Financial Managers
  • Association of Information Technology Professionals
  • Alzheimer's Association Professional Care Partner Certification
  • National Alliance for Caregiving

Certifications

  • Apple Certified Associate (ACA)
  • SHRM Senior Certified Professional (SHRM-SCP)
  • CPR and First Aid Certification - American Red Cross
  • ServSafe
  • Certified Public Accountant (CPA)
  • End-of-Life Nursing Education Consortium (ELNEC) - Meridian
  • Clinical Skills Evaluation Certification - metric
  • Certified Business Analysis Professional (CBAP)
  • Project Management Professional (PMP)
  • Personal Support Worker Certificate - initiative

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