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Skills

  • Communications
  • Human resources management
  • Diversity Recruitment Best Practices
  • Customer service
  • Forecast Workforce Needs for framework
  • Process improvement
  • Workforce improvements
  • Operational improvement
  • Business operations
  • Diversity & Inclusion Initiatives

Work Experiences

  • Was in charge of a variety of benefit programs, including 401K, medical, dental, and vision coverage.
  • Identified and resolved complex employee issues that had an impact on management and business decisions.
  • Achieved a 74% higher candidate satisfaction rating.
  • Implemented a new-hire program that included training initiatives as well as problem-solving and document processing.
  • Used the Tableau system to accurately prepare 18 months payroll and track data.
  • Achieved results in 2018.
  • Acted as point of contact for executive-level searches.
  • Achieved a 67% increase in retention.
  • Developed forward-thinking approaches to achieve objectives by forecasting expected personnel demands.
  • Aided market expansion efforts while also implementing process improvements in order to conduct demand analysis and boost the bottom line.

Summaries

  • With forward-thinking approaches, we are focused on maximizing resource utilization and improving performance.
  • Proactive Human Resources Director with exceptional ability to leverage talent and best practices to improve the effectiveness of the organization.
  • Excellent track record of resolving issues, increasing customer satisfaction, and driving overall operational improvements.
  • Human Resources expert with 12 years of experience in benefits administration, recruitment, and staff development.
  • EEOC and other relevant compliance statutes are well-versed.
  • Driven and decisive, with a strong desire to build and retain high-performing teams.
  • Adept at implementing post-placement retention protocols.
  • Exceptional at bridging the gap between labor and management to achieve goals.
  • Achieved results in 2022.
  • Balance organizational targets with compliance and employee demands to ensure well-organized and efficient HR operations.

Accomplishments

  • Partnered with talent acquisition teams across 9 regions to build scalable and consistent recruitment practices for a Human Resources organization.
  • Decreased recruitment costs per hire by 52% through vendor negotiations and introducing new sourcing tools.
  • Devised a proactive headhunting strategy which resulted in a 74% decrease in time spent backfilling critical positions.
  • Resolved product issue through consumer testing.
  • Established a partnership program with universities and industry groups, leading to a 35% growth in pipeline of qualified candidates.
  • Standardized job descriptions and required competencies for 6 job families, ensuring clarity in roles and expectations company-wide.
  • Reduced average vacancy duration by 6 days via efficient candidate pipeline management and proactive sourcing techniques.
  • Improved workforce planning by introducing demand forecasting models, lowering total recruitment spend by 85% within 2017.
  • Enhanced relationships within talent networks in the framework, resulting in a 74% decrease in critical staffing gaps.
  • Led a cross-functional team to streamline the offer management process, decreasing time-to-offer by 46%.

Affiliations

  • Institute for Human Resources Management (IHRM)
  • Leadership Circle Profile Certification
  • Human Capital Institute (HCI) - Certified Talent Acquisition Strategist
  • International Association of Administrative Professionals
  • Association for Supply Chain Management (APICS)
  • Freemason
  • High Growth Recruiting Council
  • Project Management Institute
  • Workplace Equity & Diversity Association
  • Certified Diversity Recruiter (CDR) through AIRS

Certifications

  • Cisco Certified Internetwork Expert (CCIE)
  • Certified Ethical Recruiter Credential - standard
  • Certified Diversity Recruiter (CDR) - initiative
  • Certified Human Resources Professional (CHRP) - method
  • Certified Internet Recruiter (CIR) - framework
  • CompTIA Network+
  • CompTIA Security+
  • Certified Employment Interview Professional (CEIP) - procedure
  • Workforce Planning Professional (WPP) - standard
  • Global Professional in Human Resources (GPHR) - HR Certification Institute

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