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Skills

  • Relationship development
  • MS Office
  • Application Review
  • Business operations
  • Presentation skills for talent showcases
  • Lead generation through professional networks
  • Team management
  • Problem resolution
  • Supervision
  • Process optimization for referral systems

Work Experiences

  • Collaborated closely with HR teams at Summit Group to source and refer over 6 candidates, achieving a 75% increase in successful hires.
  • Built connections with industry experts.
  • Analyzed data from interviews, educational and medical records, consultations with other professionals, and diagnostic evaluations to determine clients' capabilities, needs, and eligibility for services.
  • Conducted interviews with applicants and explained the scope of various benefits that were available.
  • Collaborated across departments to meet company-wide recruiting goals, exceeding annual placement targets by $9 in 2019.
  • Analyzed employee turnover data to identify trends and improve referral strategies, reducing turnover rates by 77%.
  • Decreased onboarding times for new agents by 12 days.
  • Advised clients on market trends and salary expectations, helping them place quality candidates within budget limitations.
  • Boosted referral program visibility on Tableau by 34%.
  • Collaborated across departments to meet recruiting goals.

Summaries

  • Talented performer who has provided information, direction, and resource material for over 7 years.
  • Through dynamic communication and exemplary engagement skills, a confident Eligibility Specialist is committed to promoting positive customer outcomes.
  • Considered a team player who excels at multitasking.
  • Accomplished in training and mentoring junior agents, significantly improving team efficiency while achieving a 64% decrease in candidate turnaround time.
  • Employers and community organizations are contacted to identify job opportunities for clients.
  • Accomplished Referral Agent.
  • Achieved Employee of the Year recognition.
  • Confident Referral Agent skilled in lead generation for senior executive roles, successfully referring 10 top-level professionals within 3 weeks.
  • Motivated professional capable of managing and monitoring member and group eligibility information.
  • Dedicated to learning, growing, and succeeding in Miscellaneous.

Accomplishments

  • Coordinated talent-matching efforts for over 16 industries, leading to a 38% increase in successful job placements.
  • Increased referral quality by implementing an AI-based matching tool, enhancing candidate-employer fits by 19%.
  • Presented performance metrics at quarterly business reviews that showcased a 59% improvement in referral placements and speed.
  • Collaborated with talent acquisition teams to align referral strategies with recruitment marketing campaigns, driving a 38% rise in overall talent outreach.
  • Spearheaded a regional referral initiative that expanded the referral program's reach by 5 businesses.
  • Achieved a 24% improvement in referral match rates by consulting with industry experts and refining sourcing strategies.
  • Developed comprehensive referral program reports that identified bottlenecks, improving process efficiencies by 19%.
  • Conducted talent showcases for 5 companies, leading to 82% higher engagement and subsequently, more successful candidate referrals.
  • Maintained an average candidate satisfaction rating of process% through prompt follow-ups and transparent communication.
  • Increased accuracy of referral recommendations through regular software updates and enhancements, boosting placement rate by 85%.

Affiliations

  • International Council of Nurses
  • National Association of Professional Recruiters (NAPR)
  • National Association of Personnel Services (NAPS)
  • LinkedIn Talent Solutions Certified Member
  • Professional Association of Résumé Writers & Career Coaches (PARW/CC)
  • Talent Acquisition Leadership Association (TALA)
  • American Medical Informatics Association
  • American Society of Safety Professionals
  • Project Management Institute
  • Rotary International

Certifications

  • Cisco Certified Network Associate (CCNA)
  • Certified Public Accountant (CPA)
  • Certified Behavioral Interviewer (CBI)
  • Google Digital Garage Certification – Fundamentals of Digital Marketing
  • Certified Employment Retention Specialist (CERS)
  • CompTIA Security+
  • Certified Business Analysis Professional (CBAP)
  • SHRM Certified Professional (SHRM-CP)
  • Project Management Professional (PMP)
  • Certified Talent Optimization Consultant

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