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Skills

  • Supervision
  • Hardware evaluation
  • Software applications
  • Budgets
  • Build releases
  • Data entry
  • Operational improvement
  • Interpersonal and written communication
  • Virtualization technologies
  • Food preparation

Work Experiences

  • Created databases and table structures for web applications using the standard architecture methodology.
  • Led the ServiceNow development initiative as Subject Matter Expert and primary point-of-contact for project management staff.
  • Assessed project requirements and specifications before creating software applications that exceeded client expectations.
  • Was in charge of maintaining existing applications as well as designing and delivering new ones.
  • Collaborated with developers and performance engineers to improve supportability and identify performance bottlenecks.
  • Improved the overall performance of existing framework software by fixing coding errors, upgrading interfaces, and improving overall performance.
  • Collaborated effectively with cross-functional design teams to create software solutions that significantly improved overall functionality and performance on the client side.
  • Set up, installed, and tuned SAP-based systems for Oracle database performance.
  • Created standard scripts for daily maintenance tasks such as indexing and table analysis.
  • Was in charge of implementing new software applications and operating system rollouts across a variety of business units, including Workday and Microsoft Excel.

Summaries

  • Seasoned
  • Multi-tasking, self-motivated leader with experience expanding network connections, persuading customers to buy products, implementing pricing models, inventory control and projections, territory development, and uncovering customer needs to deliver solutions.
  • Adaptable, tenacious, and capable project manager with over 9 years of experience leading teams, resolving conflicts, networking with prospects, and managing budgets to maximize profits.
  • Professional with over 11 years of experience in project management and process improvement initiatives across the enterprise.
  • Valuable and hardworking employee with a track record of converting cold calls into profitable sales relationships.
  • Engaging Software Trainee with the ability to communicate and assist customers with menu selections.
  • Collaborate with commercial lenders to achieve sales targets.
  • Excellent communicator and team player looking for a position as a QA analyst with a forward-thinking company.
  • Innovative
  • dependable self-starter looking for a position as a customer resolution specialist with a forward-thinking company.

Accomplishments

  • Orchestrated the deployment of web-based applications on HubSpot, reducing production time by the past year and ensuring zero downtime in production environments.
  • Developed Python-based automation scripts that decreased manual testing time by 44% and improved overall QA efficiency.
  • Developed and maintained RESTful APIs for a initiative tool, increasing customization capabilities used by end clients and internal teams.
  • Used Microsoft Excel to develop inventory tracking spreadsheets.
  • Played a critical role in a team delivering a standard tool on time and reduced project downtime by implementing automated cross-platform compatibility tests.
  • Collaborated with team of 6 in the development of method.
  • Documented and resolved standard which led to procedure.
  • Collaborated on developing a new, more efficient microservice for project management, improving overall application performance by 17%.
  • Designed a new custom module in standard, enhancing system flexibility and reducing maintenance time for the engineering team.
  • Created detailed process documentation for cloud deployment strategies used in 2018, significantly improving system operational transparency.

Affiliations

  • Member of the Computer Science Student Association at program
  • Participant in MIT's edX online learning community for software systems architecture
  • Association of Information Technology Professionals
  • Participant and presenter at local Agile meetups organized by procedure
  • Joined the IEEE Computer Society to stay current on software engineering best practices
  • National Association of Social Workers
  • Member of the Association for Computing Machinery (ACM)
  • Member of the Stack Overflow community, contributing to discussions on coding and software optimization
  • Society of Women Engineers
  • American Marketing Association

Certifications

  • CompTIA Security+
  • Certified Software Development Professional (CSDP)
  • Certified Public Accountant
  • MongoDB Certified Developer Associate – Northwind
  • Google Professional Cloud DevOps Engineer
  • Certified Tableau Desktop Specialist
  • Cisco Certified Internetwork Expert (CCIE)
  • Docker Certified Associate (DCA)
  • Certified Protection Officer (CPO)
  • Unity Certified Associate: Game Developer

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