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Skills

  • Visual merchandising
  • Trend forecasting
  • Vendor negotiation
  • Customer service
  • Business operations
  • Category Management
  • First Aid/CPR
  • Retail management
  • Supervision
  • Regulatory compliance

Work Experiences

  • Analyzed customer purchasing behaviors, leading to a 20% improvement in product assortment across all retail locations.
  • Created an in-house training program on merchandising analytics.
  • Oversaw the delivery of process project by category team, which resulted in standard.
  • Created an in-house training program on merchandising analytics, boosting staff proficiency by 19% and improving decision-making.
  • Saved $4 by putting in place cost-cutting measures that addressed long-standing issues.
  • Pushed for operational changes that resulted in cost savings and higher profit margins.
  • Achieved results within two years.
  • Collaborated with procurement to minimize supply chain disruptions, reducing stockout instances by 5 across all stores.
  • Achieved a 80% reduction in stockouts.
  • Had an excellent attendance record and was always on time for work.

Summaries

  • Director of Merchandising is a multi-talented Director of Merchandising who is consistently rewarded for planning and operational improvements.
  • Director of Merchandising with a passion for procuring goods and driving business success.
  • Achieved Employee of the Year for excellence.
  • Creative thinker and strategic leader.
  • Accomplished Director of Merchandising.
  • Aligned strategies with broader business goals.
  • Collaborative leader with extensive experience.
  • Conducted strategic analysis of customer purchasing behaviors.
  • Aligned assortments with customer preferences.
  • Achieved a 49% jump in sales.

Accomplishments

  • Designed and executed a store layout overhaul that increased foot traffic by 24% and customer dwell time by 14 minutes.
  • Used Microsoft Excel to develop inventory tracking spreadsheets.
  • Negotiated contract terms with new and existing suppliers to achieve cost savings of $12, improving profitability.
  • Utilized customer insights and data analytics to curate product assortments that improved customer satisfaction ratings by 44%.
  • Introduced in-store digital displays and interactive solutions, which boosted shopper engagement and product exploration by 16%.
  • Applied customer segmentation analysis to merchandising efforts, improving personalized offers and increasing loyalty program sign-ups by 22%.
  • Documented and resolved process which led to category.
  • Developed vendor partnerships that secured exclusive product lines, resulting in 78% sales growth across standard.
  • Developed and mentored a team that won Employee of the Year for excellence in store merchandising and customer engagement.
  • Drove the expansion of the product line into process, delivering incremental revenue growth of 35% by 2017.

Affiliations

  • Jaycees
  • Luxury Marketing Council
  • Retail Merchandising and Marketing Association (RMMA)
  • Merchandising Execution Teams Association (META)
  • American Society of Safety Professionals
  • Association of Information Technology Professionals
  • National Association of Social Workers
  • Project Management Institute
  • International Council of Shopping Centers (ICSC)
  • Women in Retail Leadership Circle (WIRLC)

Certifications

  • Certified Brand Strategist - Northwind
  • Cisco Certified Internetwork Expert (CCIE)
  • Certified Professional in E-commerce Marketing & Merchandising
  • Certified Project Manager (CPM) by IAPM
  • Cisco Certified Network Associate (CCNA)
  • Certified Procurement Professional (CPP)
  • CompTIA Security+
  • Certified in Inventory Management (CIM)
  • Retail Operations Management Certification - Ironclad Systems
  • Digital Marketing Certification - Power BI

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