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Skills

  • Loan portfolio management
  • Project organization
  • Process improvement
  • Process optimization
  • Market Positioning
  • Team leadership and development
  • Risk assessment and mitigation
  • Marketing strategy development
  • Market Analysis
  • Process equipment

Work Experiences

  • Achieved results during 2017.
  • Collaborated with accelerators to drive deal success.
  • Achieved growth through proactive prospecting.
  • Worked with senior sales, engineering, and other business development executives to develop vertical market best practices marketing initiatives and media positioning.
  • Devised and implemented favorable pricing structures that balanced the firm's goals with those of the customers.
  • Achieved 73% above quarterly objectives.
  • Increased Salesforce sales and brand exposure by developing new packaging, collateral, and sales materials, as well as optimizing target audience reach.
  • Created innovative and targeted collateral to support overall branding objectives.
  • Compiled product, market, and customer data to forecast accurate sales and profit projections.
  • Implemented marketing strategies that resulted in a customer base growth of 2%.

Summaries

  • SBA Business Development Officer is a proactive and innovative SBA Business Development Officer with 15 years of experience converting sales leads and managing multiple territories.
  • Ability to drive repeat business.
  • Adept at business prospecting.
  • Client-driven SBA Business Development Officer with a passion for delivering structured financing solutions that address the unique needs of small businesses. Proven success in generating $13 in new SBA loans.
  • Professional with experience in brand management and social media engagement who is results-oriented and collaborative.
  • Adept at ensuring seamless processing of loan applications.
  • Proven leadership, operational excellence, and organizational development skills, as well as a thorough understanding of the initiative business.
  • With creative and proactive approaches, I've managed all stages of campaigns, deepened partnerships, and increased sales.
  • Achieved 21% improvement in loan approval consistency.
  • Marketing Manager with a track record of developing marketing strategies and leading successful product launches, promotions, and development.

Accomplishments

  • Collaborated with team of 8 in the development of category.
  • Developed a loans cross-sell program that yielded 4 new loan leads per month, adding over $15 in loan revenue.
  • Generated over $7 in new SBA loan business by cultivating long-term relationships with strategic partners, increasing market penetration in the Southwest.
  • Achieved 10 national ranking for SBA 7(a) loan origination by specializing in personalized client consultations and tailored financing solutions.
  • Reduced loan approval time by 69% through the implementation of workflow improvements and technology enhancements across loan processing teams.
  • Developed a targeted outreach strategy to underserved communities, resulting in the approval of 12 SBA loans for minority-owned businesses in 2023.
  • Proactively identified and addressed SBA loan application issues, reducing reprocessing rates by 37% and improving overall client satisfaction.
  • Engaged in ongoing professional development through Six Sigma to stay current with SBA regulations, improving compliance accuracy by 28%.
  • Coached 17 junior team members on SBA 7(a) and 504 loan product knowledge, raising team performance by over 31% on key metrics.
  • Built strong relationships with state economic development organizations, securing an additional $4 in government-backed loan support.

Affiliations

  • National Association of Professional Women (NAPW) Small Business Chapter Member
  • Financial Services Roundtable Member
  • National Association of Government Guaranteed Lenders (NAGGL)
  • State Economic Development Corporation (SEDC) - Small Business Advocacy Partner
  • Association for Supply Chain Management (APICS)
  • National Black MBA Association (NBMBAA) - Entrepreneurship Program
  • International Association of Administrative Professionals
  • International Council of Nurses
  • American Marketing Association
  • Business Development Finance (BDF) Training Program Participant

Certifications

  • Certified Commercial Loan Officer (CCLO) – Harbor & Co.
  • Certified Financial Planner (CFP) - metric
  • SHRM Senior Certified Professional (SHRM-SCP)
  • Business and Corporate Banking Relationship Manager – Ironclad Systems
  • Certified Mergers & Acquisitions Advisor (CMAA) – Alliance of Merger & Acquisition Advisors (AM&AA)
  • Business Banking and Commercial Finance Certificate – initiative
  • Small Business Banking & Lending Certification – Business Banking Institute
  • ServSafe
  • Certified Business Analysis Professional (CBAP) - framework
  • Certified Financial Literacy Instructor (CFLI) – National Financial Educators Council

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