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Skills

Team management
Risk assessment and mitigation
Process optimization
Market Positioning
Public and media relations
Marketing strategy development
Operational improvement
Data-driven decision making
Client Satisfaction Improvement
Community Impact Assessment

Work Experiences

Collaborated with auditors.
Increased Salesforce sales and brand exposure by developing new packaging, collateral, and sales materials, as well as optimizing target audience reach.
Planned and implemented innovative strategies to meet goals and increase long-term profitability.
Developed insights into marketing campaigns in order to evaluate how well they performed in relation to their objectives.
Achieved a 19% increase in repeat business.
Reduced marketing costs by streamlining marketing roles, leveraging communications materials, monitoring budgets, and developing protocol.
Oversaw the launch of 18 new products in order to increase market share and generate revenue of $15.
Achieved compliance in SBA audit evaluations.
Sold and distributed over $15 worth of QuickBooks.
Coordinated marketing, sales, and IT processes to align activities with corporate goals.

Summaries

Achieved a 56% reduction in loan processing times.
Closed high-value deals.
SBA Business Development Officer is a proactive and innovative SBA Business Development Officer with 15 years of experience converting sales leads and managing multiple territories.
Achieved 47% growth in approved loans.
Clear understanding of risk assessment and performance reporting as well as cross-functional collaboration training.
Achieved loan approval rates of 59%.
Hardworking, results-oriented leader with a track record of project development, team supervision, and campaign improvement.
Recognized on a regular basis for outstanding performance and contributions to the Miscellaneous industry's success.
With creative and proactive approaches, I've managed all stages of campaigns, deepened partnerships, and increased sales.
Employees are motivated to perform at their best by a hardworking team builder.

Accomplishments

Built strong relationships with state economic development organizations, securing an additional $4 in government-backed loan support.
Increased client satisfaction scores by 43% by streamlining SBA loan consultation processes and improving response times.
Facilitated $10 in loan disbursements in the first 6 months by developing personalized financing plans for small business clients.
Engaged in ongoing professional development through Six Sigma to stay current with SBA regulations, improving compliance accuracy by 28%.
Trained over 16 small business owners on SBA loan requirements, resulting in 32% increase in loan approval rates.
Partnered with compliance, sales, and operations teams to ensure full alignment with SBA lending guidelines, improving approval ratios by 18%.
Monitored and evaluated financial performance of approved SBA loans, ensuring loan portfolio health and a default ratio of under 36%.
Developed a loans cross-sell program that yielded 4 new loan leads per month, adding over $15 in loan revenue.
Achieved 65% year-over-year loan growth by identifying new market opportunities and customized lending solutions.
Reduced loan approval time by 69% through the implementation of workflow improvements and technology enhancements across loan processing teams.

Affiliations

Association of Accredited Small Business Consultants (AASBC) Certification Holder
Womens' Business Enterprise National Council (WBENC) Advocate
Lions Club
American Society of Safety Professionals
American Marketing Association
National Association of Social Workers
American Management Association (AMA) – Leadership Development Program
Community Development Financial Institutions (CDFI) Network
Small Business Finance Association (SBFA)
Association of Community Bankers (ACB)

Certifications

CompTIA A+ Technician
Certified Financial Management Professional (CFMP) – American Bankers Association
Digital Banking Certification - American Bankers Association
Certified Financial Services Auditor (CFSA) – Beacon Labs
Small Business Banking & Lending Certification – Business Banking Institute
ServSafe
Certified Economic Development Finance Professional (EDFP) – National Development Council (NDC)
Certified Professional in Bank Operations & Technology (CPBOT) – American Bankers Association
Advanced SBA Loan Structuring and Sales Techniques – Summit Group
Commercial Loan Workouts Certification – Cedar Works

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SBA Business Development Officer Resume Builder

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