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Skills

  • Beverage preparation
  • Menu development
  • Ordering procedures
  • Project organization
  • Problem resolution
  • First Aid/CPR
  • Menu memorization
  • Process improvement
  • MS Office
  • Operational improvement

Work Experiences

  • Assisted with nutrition education initiatives.
  • Looked for industry trends on social media and through online sources.
  • Conducted spot-checks on food temperatures.
  • Assisted in developing and implementing a rotating menu schedule, improving student meal program satisfaction by 41%.
  • Oversaw the delivery of initiative project by metric team, which resulted in initiative.
  • Conducted spot-checks on food temperatures, preventing potential foodborne illness incidents and maintaining a Lean compliance record.
  • Collaborated with cafeteria staff.
  • Had an excellent attendance record and was always on time for work.
  • Gave out product samples, answered questions, and assisted customers in finding what they needed.
  • Transported Power BI to one year customer locations.

Summaries

  • Recognized for motivating management team members to achieve their goals and fostering innovative work environments.
  • Capable of handling fast-paced food service environments, regularly serving 3 students in a single shift with accurate portioning and minimal delays.
  • Collaborated with peers.
  • Capable of handling fast-paced food service environments.
  • Substitute Cafeteria Worker with 14 years of successful strategic planning and process improvement experience.
  • Collaborative team player.
  • Personable Dining Room Attendant with 16 years of customer service experience.
  • Committed to fostering a positive cafeteria experience, consistently engaging with students to create a welcoming atmosphere.
  • Prepared to contribute skills and knowledge to help the team succeed and improve customer satisfaction by providing effective dining support.
  • Overall morale and productivity are boosted by experience in policy development and staff management procedures.

Accomplishments

  • Consistently executed daily operations of the cafeteria while implementing industry best practices, upheld quality and safety standards with zero incidents.
  • Successfully filled in for permanent staff, maintaining the same level of service and quality despite working under different conditions.
  • Adapted menu offerings based on student preferences, leading to an increase in cafeteria sales by 53%.
  • Collaborated with cafeteria supervisors to improve portion control, reducing food waste by 53% over 4 months.
  • Prepared budget-friendly meals while meeting nutritional requirements, reducing excess spending by 12 over 2 months.
  • Collaborated with team of 7 in the development of system.
  • Utilized budget-conscious meal preparation techniques, reducing food costs by 75% over several months.
  • Provided exceptional customer service to students and staff, maintaining a welcoming atmosphere that boosted satisfaction scores by 69%.
  • Revised meal preparation procedures after collaboration with kitchen management, increasing productivity by 64%.
  • Received Outstanding Service Award for maintaining high standards of cleanliness and food safety across multiple shifts.

Affiliations

  • Association for Nutritional and School Cafeteria Services
  • Project Management Institute
  • Lions Club
  • Society of Women Engineers
  • National School Lunch Program Participants Network
  • Rotary International
  • National Association of Social Workers
  • Committee Participant, Sustainability Initiatives in Schools (Food Services)
  • Local Chapter of Child Nutrition Program Professionals
  • Certification in Safe-Serve Food Handling Practices

Certifications

  • Food Policy and Regulatory Compliance Certification
  • ServSafe Food Handler Certification
  • CPR and First Aid Certification – 2024
  • Cisco Certified Internetwork Expert (CCIE)
  • OSHA Kitchen Safety Certification
  • CompTIA A+ Technician
  • Foodborne Illness Prevention Certification
  • Apple Certified Associate (ACA)
  • National Restaurant Association Food Safety Manager Certification
  • SHRM Senior Certified Professional (SHRM-SCP)

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