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Skills

  • Regulatory compliance
  • Cross-functional team collaboration
  • New hire on-boarding
  • First Aid/CPR
  • Small Group Instruction
  • Team management
  • Customer service
  • Data-driven decision-making in program design
  • Coaching and mentoring team members
  • Training solutions development

Work Experiences

  • Achieved a 79% adherence rate.
  • Collaborated with executive team to design Six Sigma preparation courses resulting in 14 employees achieving certification.
  • Taught new hires how to participate in cross-training exercises with more experienced employees.
  • Coordinated cross-functional training sessions that unified program, fostering increased 42% collaboration between teams.
  • Coached senior leadership on workshop facilitation techniques, boosting team engagement levels by 84% during executive sessions.
  • Achieved a 49% decrease in onboarding time.
  • Boosted knowledge-sharing across departments by 84%.
  • Analyzed post-training evaluations.
  • Double-checked and double-edited all training materials for accuracy and compliance with company policies.
  • Built a multi-tiered learning framework that supported both junior and senior employees, improving skill gaps by 77% in 2020.

Summaries

  • Achieved results within 2024 months.
  • Costs were consistently reduced while profits were increased.
  • Achieved a 27% increase in learner satisfaction.
  • Professional development for various individuals in various roles is driven by outstanding interpersonal communication and innovative teaching methods.
  • Business Training Manager is a multi-talented Business Training Manager who is consistently rewarded for planning and operational improvements.
  • Training manager with high emotional intelligence and a 3-year track record of expanding training options and program reach.
  • Effective at leading classes on a variety of subjects.
  • Look for a similar position with framework of company.
  • Overall morale and productivity are boosted by experience in policy development and staff management procedures.
  • Excellent track record of resolving issues, increasing customer satisfaction, and driving overall operational improvements.

Accomplishments

  • Facilitated company-wide training in Tableau, improving system adoption rates by 65% and decreasing user errors by 77% %.
  • Created a mentorship and coaching program for entry-level employees in Portland, leading to a 21% improvement in both engagement and retention.
  • Mentored and coached 17 trainers, leading to a 85% improvement in overall employee knowledge retention.
  • Conducted a comprehensive role-based training needs assessment, optimizing curriculum for finance which reduced skills gaps across teams by 65%.
  • Spearheaded the development of a leadership development program that successfully promoted 15 employees in 2021 months.
  • Designed and implemented virtual training environments using Microsoft Excel, increasing accessibility for remote staff and decreasing total travel costs by 83% %.
  • Collaborated with compliance leaders to build a training curriculum for new software tools, resulting in a 15% quicker adoption rate of Salesforce.
  • Partnered with external training vendors to implement a cloud-based learning management system, cutting administrative overhead by 51%.
  • Led the revision of outdated training manuals, integrating Workday which reduced training time by 16 hours and improved learning outcomes by 19%.
  • Resolved product issue through consumer testing.

Affiliations

  • Corporate Trainers Network
  • Association for Supply Chain Management (APICS)
  • International Coaching Federation (ICF) Certification
  • Employee Engagement and Development Association
  • Rotary International
  • Employee Education Leaders Forum Denver
  • National Alliance for Mental Illness (NAMI) Workplace Mental Health Collaboration
  • Association for Computing Machinery
  • Group for Organizational Learning Excellence (GOLE) 2018
  • Project Management Institute

Certifications

  • CompTIA Security+
  • Certified Instructional Designer (CID) - Association for Talent Development
  • Data-Driven Decision Making for Training Managers (Coursera) - Brightline
  • Organizational Development Certification (ODP) - Society for Human Resource Management (SHRM)
  • SHRM Senior Certified Professional (SHRM-SCP)
  • SHRM Certified Professional (SHRM-CP)
  • Cisco Certified Network Associate (CCNA)
  • Certified eLearning Specialist - eLearning Guild
  • First Aid/CPR Certified
  • CompTIA A+ Technician

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