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Skills

  • RFI Scanners
  • Inventory management
  • Employee development
  • Policy/program development
  • Customer experience enhancement
  • Security systems
  • Team building
  • Business operations
  • Proficient in Workday
  • Payroll administration

Work Experiences

  • Coordinated and improved delivery of $15 of Adobe Creative Suite in two years through streamlined.
  • Evaluated, optimized, and raised operations to meet current and anticipated demand.
  • Improved traceability by establishing systems for contracts, records, reports, and agendas.
  • Reduced financial discrepancies by 10% by implementing strategic planning and vendor management.
  • Evaluated each employee's individual strengths and provided mentoring to help them improve their weak skills.
  • Assisted with HR operations such as strategic workforce planning, performance management, staffing, and benefit administration.
  • Increased sales revenue by 5% with $10 in new annual sales.
  • Oversaw the work of 12 employees with the goal of increasing productivity, efficiency, and cost savings.
  • Was in charge of the day-to-day operations of category business, which included 2 employees spread across 9 locations.
  • Oversaw the performance and productivity of 9 employees while supervising and leading 6 department managers.

Summaries

  • Adaptable and motivated, with a strong work ethic and the ability to thrive in either a team-based or individually motivated environment.
  • Proven track record of motivating improved to achieve team, individual, and management goals.
  • Individual who is enthusiastic and capable of working in both a team and independently.
  • Assistant Restaurant Operations Manager is a focused and diligent Assistant Restaurant Operations Manager with over 16 years of experience in maintaining smooth business operations.
  • Results-oriented Food and Beverage professional with team leadership, vendor management, and team leadership strengths.
  • Method and category have a proven track record.
  • To maximize efficiency and balance objectives with operational requirements, smoothly administer budgets, train staff, and monitor procedures.
  • Assistant Restaurant Operations Manager with extensive experience in budget management and strategic planning.
  • With a team-oriented mentality, highly organized, proactive, and punctual.
  • Proven track record of developing and implementing targeted business operations plans, as well as overseeing initiative aspects that result in metric.

Accomplishments

  • Trained a staff of 4 employees in accordance with food safety and hygiene regulations, achieving a Six Sigma health and safety rating.
  • Executed a staff scheduling optimization plan that reduced labor costs by 54% while ensuring shift coverage aligned with peak business hours.
  • Designed and executed targeted promotional campaigns, achieving an additional 2% revenue growth within 6 months.
  • Decreased employee turnover rates by 32% after implementing new team-building strategies and revising staff incentive structures.
  • Formulated a staff cross-training program that reduced on-boarding time for new hires by 44% while maintaining high guest satisfaction rates.
  • Introduced cost-effective marketing strategies by partnering with local influencers, driving a 53% increase in reservations within three years.
  • Improved payroll accuracy through meticulous management of employee hours and compliance with labor laws, reducing errors by 34%.
  • Effectively managed vendor relationships, negotiating new contracts that improved product quality and reduced supply costs by 10.
  • Coordinated staff schedules based on forecasted traffic trends, minimizing idle time and reducing labor expenses by 73%.
  • Successfully implemented a local sourcing initiative, highlighting farm-to-table ingredients and increasing guest loyalty by 51% over several months.

Affiliations

  • Local Health Department - Collaborated with the Phoenix Health Department for compliance checks and workforce training on safety regulations.
  • National Food Truck Association - Partnered during system to explore mobile foodservice as an extension of restaurant operations and branding.
  • Institute of Food Technologists (IFT) - Participated in seminars and discussions related to the science and technology behind foodservice operations.
  • Association of Nutrition & Foodservice Professionals (ANFP) - Utilized certification to drive menu planning that meets nutritional guidelines and consumer preferences.
  • International Foodservice Executives Association (IFSEA) - Member involved in networking and professional development for hospitality leadership.
  • Food Allergy Research & Education (FARE) - Attended awareness programs to ensure staff are trained on procedures for accommodating guests with food allergies.
  • Restaurant Facility Management Association (RFMA) - Leveraged membership to enhance restaurant infrastructure and operational efficiency.
  • Foodservice Management Professionals (FMP) - Certified Foodservice Management Professional (FMP), applying learned strategies in restaurant operations and leadership.
  • Local Chamber of Commerce - Partnered with local business leaders to promote community-based dining initiatives, increasing local engagement and restaurant foot traffic.
  • National Restaurant Association (NRA) - Active Member since 2016, staying updated on industry best practices, compliance requirements, and food safety standards.

Certifications

  • CompTIA A+ Technician
  • Association for Project Management (APM)
  • Certificate in Sustainability in Hospitality Ironclad Systems
  • SHRM Certified Professional (SHRM-CP)
  • First Aid/CPR
  • Certified Food and Beverage Executive (CFBE) - Northwind
  • CompTIA Security+
  • Certified Public Accountant (CPA)
  • OSHA 30-Hour General Industry Training (Food Service Focus)
  • Certified Restaurant Executive (CRE) - Vantage

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