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Skills

  • Training development
  • Client relations and engagement
  • Business process standardization
  • Benefits and compensation
  • System equipment
  • Process optimization
  • Employee relations
  • Candidate Sourcing
  • Relationship development
  • Contract negotiation

Work Experiences

  • Chaired a weekly executive review session.
  • Collaborated with executive team to establish annual KPIs and translated them into departmental objectives that overachieved targets by 63%.
  • Achieved Excellence Award for excellence in stakeholder communication and delivering annual reports ahead of schedule for 2016.
  • Created and delivered stakeholder impact reports on a quarterly basis, resulting in a 53% increase in resource allocations for business-critical projects.
  • Contributed to a 68% increase in overall efficiency.
  • Achieved 63% higher engagement from stakeholders.
  • Contributed to Harbor & Co. Maintaining a perfect compliance rating.
  • Was in charge of administering benefit programs, analyzing compensation and other competitive data, and creating budgets.
  • Instructed employees on how to use HR software, with a focus on the system, program, and category features.
  • Planned and executed large-scale events that resulted in a 14% increase in employee participation.

Summaries

  • By relying on excellent interpersonal skills, high-level emotional intelligence, and solid expertise in employee relations, sophisticated in communicating and collaborating effectively.
  • Collaborated closely with senior executives to set strategic KPIs that were consistently exceeded by 47% across key departments.
  • Adept at enhancing corporate communications strategies.
  • Proven leadership, operational excellence, and organizational development skills, as well as a thorough understanding of the metric business.
  • Award-winning Corporate Liaison adept at enhancing corporate communications strategies, recognized for timely, clear, and results-driven presentations to executive teams.
  • Achieved operational savings of $8 annually.
  • Aligned external contributions with corporate goals.
  • Achieved a 40% improvement in client satisfaction.
  • Costs were consistently reduced while profits were increased.
  • Achieved President's Club for operational excellence.

Accomplishments

  • Successfully managed vendor relationships during the implementation of standard, which resulted in a 71% reduction in operational downtimes.
  • Orchestrated a multi-phase training program for external partners, significantly reducing user error rates by 65%.
  • Served as the primary contact for external partners, cultivating relationships that boosted contract renewals by 67%.
  • Coordinated regulatory submission processes, ensuring timely and accurate documentation for method, leading to project completion 4 months ahead of schedule.
  • Documented and resolved metric which led to category.
  • Created and maintained open lines of communication between cross-functional teams and key stakeholders, successfully implementing Workday ahead of the projected timeline.
  • Successfully integrated client feedback into product development cycles, improving new product satisfaction scores by 51%.
  • Resolved product issue through consumer testing.
  • Presented key performance data at executive meetings, leading to informed decision-making and strategy changes that drove a 19% growth in key business areas.
  • Facilitated smooth integration of the company's operations through partnership agreements, expanding market coverage into initiative.

Affiliations

  • Jaycees
  • International Council of Nurses
  • American Medical Informatics Association
  • Involved with B2B Marketing Association – Worked on cross-departmental marketing strategies to improve client communication packages.
  • Affiliate member of the Project Management Institute (PMI) – Provided leadership in stakeholder engagement through annual planning cycles.
  • Association for Supply Chain Management (APICS)
  • American Society of Safety Professionals
  • Member of the Association for Supply Chain Management (ASCM) – Training in risk mitigation and operations optimization.
  • Society for Human Resource Management (SHRM) – Continuing education focused on cross-departmental negotiation and conflict resolution.
  • Toastmasters

Certifications

  • Certified Speaking Professional (CSP)
  • Advanced Certified Facilitator (ACF)
  • Google Certified Professional Cloud Architect
  • SHRM Certified Professional (SHRM-CP)
  • CompTIA Security+
  • Certified ScrumMaster (CSM)
  • ServSafe
  • Certified Information Privacy Professional (CIPP)
  • Certified Customer Success Manager (CCSM)
  • CompTIA Network+

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