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Skills

  • Relationship building
  • Inside and outside sales
  • Data-driven decision making
  • Administrative support
  • Insurance billing
  • Upselling techniques
  • First Aid/CPR
  • Team management
  • Security systems
  • Invoice generation

Work Experiences

  • Gave product demonstrations at customers' homes, answering questions and redirecting objections in order to close sales.
  • Made recommendations to customers in order to increase the effectiveness of the brand and the benefits of the product.
  • Forecasted sales for various accounts and managed inventory to ensure that each location had enough products.
  • Used consultative sales techniques to generate revenue and exceed sales targets.
  • Increased productivity by 6% working closely with cross-functional team members.
  • Increased profitability and developed pipeline using multiple marketing channels and sales strategies.
  • Worked with customers to identify and resolve service, account, and technical product issues after the sale.
  • Designed and implemented store displays to boost sales and revenue.
  • Achieved President's Club for innovative channel expansion and outstanding account retention rates.
  • Improved and streamlined helped me form new business partnerships.

Summaries

  • Proven track record of motivating optimized to achieve team, individual, and management goals.
  • Indirect Account Manager with project management and stakeholder engagement abilities.
  • Working with stakeholders and corporate teams is a breeze for this strong relationship builder.
  • Organize and proactive approach to capturing new customers and capitalizing on emerging opportunities in procedure territories.
  • Program and procedure have a proven track record.
  • Gifted communicator with a keen understanding of client needs and sales tactics.
  • Indirect Account Manager is a hardworking and dependable Indirect Account Manager who excels at process improvement and team leadership.
  • Individual who is enthusiastic and capable of working in both a team and independently.
  • Multi-tasking and self-motivated leader with experience expanding network connections, persuading customers to buy products, implementing pricing models, inventory control and projections, vendor relations, territory development, and uncovering customer needs in order to deliver solutions.
  • Offering 12 years of network expansion experience through sales acumen and Miscellaneous knowledge.

Accomplishments

  • Negotiated improved reseller contracts resulting in cost reductions of $8 and increasing profit margins by 37% points.
  • Enhanced reseller network programs by introducing tiered support packages, which led to increased loyalty and new partner acquisition.
  • Managed a portfolio of indirect accounts that delivered YoY revenue growth of 51% across the the Midwest region.
  • Recognized for strategic contributions in launching indirect sales vertical, achieving 40% of annual revenue targets within first 10 months.
  • Developed and implemented partner success metrics, which improved overall program participation and contract renewal rates by 39%.
  • Implemented process automation tools, improving reporting accuracy for indirect channels by 77% while reducing administrative time.
  • Redesigned partner incentive programs and achieved a participation increase of 39%, driving revenue growth in under 18 months.
  • Led quarterly business reviews with key distribution partners, identifying new cross-functional opportunities and increasing joint sales by $12.
  • Monitored the performance of 4 accounts, ensuring alignment with channel strategies and maintaining operational accuracy across platforms.
  • Fostered collaborative relationships through CRM tools, leading to an 50% year-over-year increase in repeat business from indirect channels.

Affiliations

  • Member of Strategic Alliance Professionals (SAP) with contributions to regional workshops on communication streamlining for indirect account teams.
  • Member, Association for Talent Development (ATD), leveraging training strategies to support partner onboarding and retention.
  • Regular participant in Global Sales Network (GSN), focusing on streamlining operations for indirect sales teams.
  • Accredited by the Certified Partner Account Manager Program, 2016, from Lakeside Partners, excelling in client engagement strategies.
  • Certified in Partner Network Development by metric, enhancing knowledge in partner recruitment and retention program design.
  • Member of the International Sales Enablement Association, advancing expertise in partner sales channel training and certification.
  • Certified in Customer-Centric Strategy for Channel Sales by Beacon Labs, achieved 2016, improving client retention methodologies.
  • Continuous involvement with the Customer Satisfaction Excellence Program at category, focusing on partner-centric escalation resolution strategies.
  • Attendee at the Annual Partner Strategy Event, optimizing strategies for expanding revenue through dormant account recovery.
  • Active in SAP Channel Reseller Association, promoting knowledge on partner enablement for technology OEMs and vendors.

Certifications

  • Certified Six Sigma Green Belt (CSSGB) by Summit Group
  • Product Management Certification by initiative
  • APMP Certification for Proposal Management
  • Certified International Trade Professional (CITP®) by FITT
  • Project Management Professional (PMP)
  • Association for Project Management (APM)
  • Google Certified Professional Cloud Architect
  • SAP Certified Application Associate
  • Cisco Certified Internetwork Expert (CCIE)
  • CompTIA Security+

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