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Skills

  • POS system operations
  • Crisis management
  • Team Leadership
  • Kennel cleaning and sanitizing methods
  • Computer literate
  • Sales data analysis
  • Product ordering
  • Inventory management
  • Contract negotiation/review/drafting
  • Internal auditing

Work Experiences

  • Achieved results within three years.
  • Was in charge of running a successful cash register, which included scanning items, processing payments, and issuing receipts.
  • Achieved results over the past year.
  • Started two key partnerships that resulted in a 54% increase in revenue.
  • Kept my knowledge of store sales, payment policies, and security standards up to date.
  • Local, state, and federal agencies provided me with documents, clearances, certificates, and approvals.
  • Was in charge of issuing receipts and processing refunds, credits, and exchanges.
  • Implemented marketing strategies that resulted in a 12% increase in the number of customers.
  • Was responsible for opening and closing the store on my own when necessary, as well as preparing the nightly bank drop for the manager.
  • Helped drive high customer retention by providing accurate information about promotions, customer programs, and products.

Summaries

  • 14 years of experience in inventory management.
  • Customer-focused Sales Representative with 10 years of experience solving problems for clients.
  • Senior Embedded Software Engineer with extensive experience in all phases of software development.
  • Working with Agile and Scrum methodologies to meet project milestones within specified timeframes is a strong suit.
  • Within Miscellaneous, senior Softlines Team Member and outstanding performer in vendor management and risk assessment.
  • Adjusted to customer feedback to enhance sales.
  • Knowledgable in a variety of design and testing methodologies.
  • Award-winning Softlines Team Member with expertise in visual merchandising and sales achievement. Contributed to a 57% increase in weekly sales by optimizing product placement and displays.
  • Recognized for motivating management team members to achieve their goals and fostering innovative work environments.
  • Achieved a 33% reduction in restocking errors.

Accomplishments

  • Recorded
  • Integrated
  • Developed and led onboarding workshops for new softlines department members, resulting in 10% retention of new employees after 5 months of training.
  • Monitored
  • Streamlined
  • Awarded Innovation Award for outstanding customer service in softlines, consistently maintaining high satisfaction scores and exceeding performance quotas.
  • Process Improvement: Created new departmental procedures manual. Assessed organizational training needs.
  • Documented and resolved program which led to category.
  • Established
  • Used Microsoft Excel to develop inventory tracking spreadsheets.

Affiliations

  • International Federation of Retail & Wholesale Traders (IFRWT)
  • American Purchasing Society – Retail Merchandising Chapter
  • Women in Retail Leadership Circle (WIRLC)
  • Fashion Group International (FGI)
  • Rotary International
  • International Council of Nurses
  • International Institute of Visual Merchandising (IIVM)
  • National Association for Retail Marketing Services (NARMS)
  • Customer Experience Professionals Association (CXPA) – Retail Focus
  • American Apparel & Footwear Association (AAFA)

Certifications

  • Inventory Management Certification - standard
  • Certified Public Accountant
  • Project Management Professional (PMP)
  • Certified Apparel Merchandising Specialist - Harbor & Co.
  • Microsoft Certified Systems Engineer (MCSE)
  • Time Management & Effective Decision Making Certification
  • First Aid/CPR Certified
  • Salesforce
  • Apple Certified Associate (ACA)
  • CompTIA Security+

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