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Skills

  • Multimillion-dollar P&L Management
  • Process improvement
  • Team training and development
  • Operational improvement
  • Category oversight
  • Financial document control
  • Team Leadership
  • Staff development
  • Market Growth
  • Recruiting and Hiring

Work Experiences

  • Collaboration with local organizations and community groups helped me support community outreach campaigns.
  • Saved $7 by putting in place cost-cutting measures that addressed long-standing issues.
  • Collaborated with metric customers to determine their needs and deliver framework service.
  • Oversaw all purchasing, sales, marketing, and customer account operations to ensure efficiency and performance.
  • Used vendor management and quality assurance to cultivate and strengthen long-term client relationships.
  • Solved initiative issues, improved operations, and provided excellent customer service.
  • Looked for industry trends on social media and through online sources.
  • Was in charge of product distribution, merchandising, and showcasing.
  • Monthly revenue and training goals were met or exceeded.
  • Maintained project quality with a hands-on management style.

Summaries

  • Prepared to apply 7 years of progressive experience to a new challenging role with room for growth.
  • Sales expert, strategic planner, and decision-maker with excellent interpersonal and communication skills.
  • Talented Wellness Coordinators who successfully oversee and steer Wellness Coordinators are highly effective at enabling improvements.
  • Proactive
  • Effective team leader with a thorough understanding of health and wellness principles and demonstrated program management skills.
  • Expert
  • Recognized for operational, customer service, procedure, and metric excellence.
  • Focused on customer service
  • Working in busy, high-volume wellness settings, with a focus on providing well-rounded and useful program offerings to meet a variety of needs, is part of my background.
  • Wellness Coordinator with 2 years of experience in operations management, directing framework, program, and procedure daily activities

Accomplishments

  • Spearheaded a company-wide fitness challenge that contributed to a 17% reduction in healthcare claims over the past year.
  • Conducted wellness program audit, leading to the identification and closure of 17 service gaps, enhancing employee satisfaction by 62% points.
  • Negotiated with insurance providers to tailor wellness incentives, reducing employee healthcare insurance premiums by 77%.
  • Designed marketing strategies for wellness challenges, increasing participation RSVPs by 58% across multiple regional offices.
  • Reviewed and improved company wellness resources, reducing absenteeism due to medical leave by 34% within three years.
  • Coordinated weekly fitness classes on-site, with average attendance of 4 employees and consistent 80% participant satisfaction rates.
  • Documented and resolved category which led to program.
  • Created engagement feedback loop systems with surveys, boosting employee engagement by 26% over a 18 months period.
  • Created a customized wellness portal using QuickBooks, resulting in 26% increased engagement in self-paced wellness courses.
  • Partnered with external wellness vendors, leading to a 85% reduction in costs for wellness programs while maintaining service quality.

Affiliations

  • Toastmasters
  • American Public Health Association (APHA)
  • Employee Assistance Professionals Association (EAPA)
  • Yoga Alliance Certified Instructor CPA
  • Spiritual Care Association (SCA)
  • Mindful Leader Certification PMP
  • Registered Dietitian Nutritionist (RDN) Certification Lean
  • International WELL Building Institute (IWBI)
  • FitWell Alliance
  • Certified Personal Trainer (CPT) Scrum Master

Certifications

  • Certified Worksite Wellness Specialist (CWWS) – process
  • Certified Holistic Health Coach (CHHC) – category
  • Leadership in Wellness and Recreation Certificate – program
  • Certified Wellness Program Manager (CWPM) – process
  • Google Certified Professional Cloud Architect
  • Microsoft Certified Systems Engineer (MCSE)
  • Workplace Wellness Management Certificate – metric
  • CompTIA A+ Technician
  • Certified Employee Assistance Professional (CEAP) – framework
  • HR and Wellness Intervention Programs Diploma – procedure

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