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Skills

  • Problem resolution
  • Report generation
  • Document indexing and cross-referencing
  • Criminal justice records compliance
  • Business correspondence
  • File/records maintenance
  • Regulatory documentation
  • Effective communication with law enforcement
  • Meticulous attention to detail
  • Business operations

Work Experiences

  • Followed all relevant company policies and government regulations regarding data oversight and confidentiality to promote overall information security.
  • Contributed to fewer unauthorized accesses by 66%.
  • Accurately processed inmate releases.
  • Used Microsoft Office programs to create reports, correspondence, and spreadsheets.
  • Developed a new inmate directory format.
  • Developed a cross-referenced indexing system.
  • Developed a new inmate directory format which reduced search time and improved office workflow efficiency by 61%.
  • Had an excellent attendance record and was always on time for work.
  • Classified inmate records.
  • Contributed to a 11-point increase in operational compliance ratings.

Summaries

  • Achieved 31% reduction in paper use.
  • Recognized for motivating management team members to achieve their goals and fostering innovative work environments.
  • Adept at handling confidential inmate records.
  • Achieved accuracy over 2022.
  • Collaborative team player.
  • Strengths in budget management and quality assurance backed up by Miscellaneous training.
  • Achieved this over 14 years.
  • Aligned records with evolving legal standards.
  • Conducted compliance audits.
  • Adept at working with legal teams.

Accomplishments

  • Successfully converted physical records into a secure digital archive, saving $9 in clerical staffing costs annually.
  • Conducted regular audits of inmate files, ensuring 100% compliance with facility data retention policies.
  • Reduced redundant files by implementing an electronic system for case consolidation, cutting storage expenses by $2.
  • Led a project to digitize archived inmate records spanning 18 years, preserving document integrity and reducing physical storage needs.
  • Spearheaded a project to consolidate inmate records into a centralized digital system, which improved interdepartmental access by 43%.
  • Trained 7 staff in the use of Power BI, accelerating system proficiency and decreasing data entry errors by 22%.
  • Monitored population trends within the correctional facility, providing quarterly reports that informed staffing and resource planning.
  • Established a quality control process to double-check inmate file entries, reducing data entry errors by 81%.
  • Implemented barcode scanning and RFID tagging for inmate file tracking, reducing file misplacement incidents by 59%.
  • Reduced time spent on archival retrieval by 69% by introducing a barcode scanning system for inmate file management.

Affiliations

  • International Federation for Information and Documentation (FID)
  • American Jail Association (AJA)
  • Project Management Institute
  • American Society of Safety Professionals
  • National Criminal Justice Association (NCJA)
  • Jaycees
  • Association of Information Technology Professionals
  • National Association of Police Organizations (NAPO)
  • International Association of Administrative Professionals
  • Toastmasters

Certifications

  • Basic Jail Officer Certification
  • Certified Correctional Records Technician (CCRT)
  • Project Management Professional (PMP)
  • CompTIA Network+
  • Certified Public Accountant
  • Certified Evidence Control Specialist (CECS)
  • National Association for Court Management (NACM) Certification
  • Google Certified Professional Cloud Architect
  • Salesforce
  • Certified Records Manager (CRM)

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