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Skills

  • First Aid/CPR
  • Supervision
  • Inspection reviews
  • Data analysis
  • Relationship building
  • Product testing
  • Interpersonal and written communication
  • Inventory control
  • Data entry
  • Team building

Work Experiences

  • Achieved improvement over 10 months.
  • Copied, logged, and scanned supporting documents before filing everything in the client's files.
  • Entered data into the Asana system, including payments, account information, and call logs.
  • Assist with special event preparation, ensuring a spotless fleet and providing extra support for high-demand operation periods.
  • Created boardroom and courtroom multimedia presentations that included video and text-synced depositions for better understanding.
  • Transported Asana to 18 months customer locations.
  • Adjusted cleaning routes.
  • Double-checked the data's accuracy and integrity.
  • Answered an average of 9 calls, emails, and faxes per day, responding to customer inquiries, resolving problems, and informing customers about new products.
  • Applied more resilient cleaning techniques.

Summaries

  • Achieved Top Performer for maintaining the highest cleanliness standards in Austin, recognized for consistently passing quality inspections with top marks.
  • Bus Cleaner is a resourceful Bus Cleaner who is committed to providing superior customer service in order to build a loyal clientele.
  • Overall morale and productivity are boosted by experience in policy development and staff management procedures.
  • Achieved results over a two years period.
  • Senior Embedded Software Engineer with extensive experience in all phases of software development.
  • Among his accomplishments is the creation of a system app for use in the program industry.
  • Achieved a 75% improvement in passenger feedback.
  • Looking for a challenging new role with a growing team where I can apply my expertise and extensive experience in software engineering.
  • Customer-focused Sales Representative with 2 years of experience solving problems for clients.
  • Looking for an onsite automotive detailing position at a customer's location.

Accomplishments

  • Collaborated with bus drivers to identify common cleanliness issues and develop targeted solutions, leading to a 38% increase in driver satisfaction.
  • Developed cleaning checklists that reduced errors in sanitization tasks by 33%, boosting overall service reliability.
  • Enhanced high-touch-point cleaning procedures resulting in a 28% reduction in reported illnesses among drivers.
  • Used Microsoft Excel to develop inventory tracking spreadsheets.
  • Slashed re-cleaning time by 30% through continuous process improvements and quality assurance testing.
  • Provided input on cleaning supply procurement, reducing costs by 61% while ensuring consistent supply availability.
  • Improved passenger satisfaction ratings by 68% by implementing enhanced seat and floor cleaning techniques.
  • Designed and implemented a weekly deep-cleaning schedule increasing bus cleanliness ratings by 21%.
  • Resolved product issue through consumer testing.
  • Contributed to a method during a company-wide initiative to improve workplace cleanliness standards, recognized for framework.

Affiliations

  • Rotary International
  • International Facility Management Association (IFMA)
  • Certified Building Service Executives (CBSE)
  • Freemason
  • Institute of Inspection Cleaning and Restoration Certification (IICRC)
  • Car Wash Association of America
  • Transit Bus Maintenance Technicians Certification (TBMTC)
  • Transportation Research Board (TRB)
  • International Sanitary Supply Association (ISSA)
  • International Council of Nurses

Certifications

  • Certified Environmental Services Technician (CEST) - Northwind
  • Salesforce
  • Certified Commercial Vehicle Cleaner (CCVC) - Ironclad Systems
  • Google Certified Professional Cloud Architect
  • Project Management Professional (PMP)
  • Cisco Certified Internetwork Expert (CCIE)
  • CompTIA Network+
  • SHRM Senior Certified Professional (SHRM-SCP)
  • SHRM Certified Professional (SHRM-CP)
  • IICRC Carpet Cleaning Technician (CCT)

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