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Skills

  • Machine calibration
  • Cornrows design and application
  • Training program development
  • Complex braid pattern design
  • Appointment scheduling efficiency
  • Client relationship building
  • Embellishment application knowledge
  • Weaves
  • Preventive maintenance
  • Bilingual customer communication

Work Experiences

  • Brought in over 2 clients to the salon through referrals.
  • Upsold products or services to 3 clients per week, increasing profits by 7%.
  • Washed and styled my hair.
  • Beautiful braiding styles were created to draw attention to the clients' faces.
  • Suggested products to help braids last longer.
  • Advised clients on hair care products.
  • Recommended hair products to clients to help them maintain healthy hair care routines.
  • Generated revenue for seaming, hemming, and alterations by scheduling consultations and appointments to meet 5% of sales goals.
  • Actively listened to client needs.
  • Braided hair in a variety of styles, including natural braids, box braids, extensions, and a Senegalese twist.

Summaries

  • Known for her excellent braiding skills and her ability to help clients select the appropriate style for their stature and facial structure.
  • Zipper installation, fabric cut and sew construction are among her technical abilities.
  • Overall morale and productivity are boosted by experience in policy development and staff management procedures.
  • Achieved a 44% improvement in service reviews.
  • Ambitious Braider with a passion for social media, increasing salon’s online presence and driving client growth by 44% through quality styling tutorials.
  • Recognized on a regular basis for outstanding performance and contributions to the Beauty and Spa industry's success.
  • Strengths in strategic planning and performance reporting backed up by Beauty and Spa training.
  • Dedicated to learning, growing, and succeeding in Beauty and Spa.
  • Attracted a 85% increase in sustainability-conscious customers.
  • Achieved healthier hair in 67% of clients.

Accomplishments

  • Achieved a 61% increase in client referrals by fostering long-term relationships and offering tailored aftercare advice.
  • Customized braiding care instructions for clients, leading to a 27% reduction in follow-up service requests.
  • Achieved Six Sigma in Advanced Braiding Techniques in 2015, enhancing the salon’s reputation and attracting high-profile clients.
  • Set up and optimized client booking and scheduling system, enhancing appointment efficiency and reducing scheduling conflicts.
  • Used Microsoft Excel to develop inventory tracking spreadsheets.
  • Created high-quality braid-centric content for ServiceNow, generating 14 new client leads within two years.
  • Improved client satisfaction by reviewing post-service feedback, maintaining a satisfaction rate of 63%.
  • Resolved product issue through consumer testing.
  • Strengthened salon brand by participating in local method, promoting braiding services to a broader audience.
  • Attended Six Sigma on advanced braiding techniques and successfully incorporated team leadership into client services.

Affiliations

  • Jaycees
  • Freemason
  • Hair Artists United
  • Founder of method Salon Care Awareness Club
  • Hair Professional Alliance (HPA)
  • American Marketing Association
  • Lions Club
  • National Association of Social Workers
  • Braiding for Good: Charity Hairstyling Member
  • American Society of Safety Professionals

Certifications

  • Cosmetology License - Oregon
  • SHRM Senior Certified Professional (SHRM-SCP)
  • Professional Braiding and Styling Diploma - procedure
  • CompTIA A+ Technician
  • Lash and Brow Styling Certification - method, 2024
  • Certified Design Essentials Hair Product Expert - Northwind, 2016
  • CompTIA Network+
  • Certification in Hair Extensions and Braiding Integration - Ironclad Systems, 2021
  • Certification in Client Relations and Salon Management - Northwind, 2024
  • Project Management Professional (PMP)

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