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Skills

  • Workflow Optimization
  • Business requirements gathering
  • Implementation of automated workflows
  • Requirements documentation and traceability
  • First Aid/CPR
  • Organization
  • Project scope management
  • Business solution design with standard
  • Data integrity management during ERP migration
  • Project organization

Work Experiences

  • Used process mapping to look at the entire business flow and identify areas for improvement.
  • Collaborated with IT to troubleshoot ERP issues.
  • Analyzed existing reports and dashboards, optimizing them to provide more meaningful insights and reducing report generation time by 18 months.
  • Awarded for achieving standard.
  • Worked closely with upper management to develop and implement new processes in order to drive strategy.
  • Presented cost-benefit and return-on-investment estimates to business leaders to help them plan and execute projects.
  • Contributed to the success of Top Performer.
  • Achieved zero downtime.
  • Used troubleshooting to fix problems with systems and programs.
  • Assisted global rollout of system.

Summaries

  • Achieved time savings of 22%.
  • Adept at identifying bottlenecks in workflows and implementing ERP-based solutions that improved overall productivity by 61%.
  • Strengths in workflow optimization and vendor management backed up by Miscellaneous training.
  • ERP Business Analyst who is rational, critical-thinking, and has 11 years of experience enhancing organizational operations through information systems solutions.
  • Committed to optimizing system functionalities.
  • Specialized knowledge of how to optimize systems to meet changing needs, improve collaboration, and strengthen security.
  • Contributed to Employee of the Year.
  • Proven track record of translating specific business objectives such as growth and efficiency into new system designs.
  • Proven leadership, operational excellence, and organizational development skills, as well as a thorough understanding of the metric business.
  • Cut downtime by 21%.

Accomplishments

  • Partnered with HR to enhance the ERP HR module, facilitating compliance with new regulatory requirements ahead of deadline by 10 months.
  • Developed training materials and led end-user training sessions for ERP system users, resulting in a 33% improvement in system adoption and efficiency.
  • Created detailed requirements documentation and traceability matrices to ensure that ERP configuration met business needs and functional specifications.
  • Worked closely with third-party vendors to execute custom ERP integrations, achieving a 12 reduction in manual work hours annually.
  • Managed and supported a multi-site ERP deployment, ensuring all locations were fully operational without impacting day-to-day business activities.
  • Optimized ERP modules for HR and payroll functions, automating manual processes and reducing payroll discrepancies by 46%.
  • Led ERP gap analysis workshops to identify business needs against current system capabilities, resulting in the configuration of 4 custom features.
  • Worked with leadership to develop ERP system performance KPIs, leading to a performance improvement of 52% across the key business functions.
  • Redesigned the supply chain module within the ERP system, leading to a 56% reduction in procurement cycle times.
  • Coordinated cross-departmental efforts to ensure successful ERP upgrade, maintaining data integrity and minimizing system downtime to 8 hours.

Affiliations

  • Association for Computing Machinery
  • Society of Women Engineers
  • SQL User Group - Data Reporting and Analysis
  • Data Analytics Professional Association (DAPA) - ERP Data Strategies Forum
  • National Association of ERP Professionals Boston
  • International Institute of Business Analysis (IIBA)
  • Association for Supply Chain Management (APICS)
  • Business Process Management Professionals (BPMPro) - ERP Workflow Design
  • ERP Consultants of the Southwest (Dedicated to Continuous ERP Improvement)
  • Society of Human Resource Management

Certifications

  • Microsoft Certified: Power Platform Fundamentals
  • Microsoft Certified: Dynamics 365 Supply Chain Management Functional Consultant Associate
  • CompTIA Network+
  • Certified Data Management Professional (CDMP) by DAMA International
  • CompTIA Security+
  • First Aid/CPR Certified
  • Salesforce Certified Administrator for ERP-Integrated CRMs
  • Salesforce
  • ITIL 4 Foundation Certification by PeopleCert
  • Oracle ERP Cloud Certified - Financials Implementation Specialist

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