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Skills

  • Positive learning process
  • Credit and collections
  • MS Office
  • File and records management
  • Operational improvement
  • Weekly Payroll
  • Training development
  • Employee relations
  • Client-focused
  • Territory Sales Experience

Work Experiences

  • Contributed to the improvement of client relations operations by demonstrating a clear link between current policies and business outcomes.
  • Was in charge of administering benefit programs, analyzing compensation and other competitive data, and creating budgets.
  • Conducted research and made recommendations for process improvements that would reduce operational and financial risk.
  • Achieved results over 5 months.
  • Achieved results within the first year of implementation.
  • Achieved annual savings of $8.
  • Worked with management to improve employee management strategies in areas like system and method, resulting in a positive framework in 18 months.
  • Looked over job applications to find, vet, and recommend the best candidates.
  • Upgraded a legacy HRIS system to new technology to minimize business impact.
  • Achieved a 35% premium cost reduction.

Summaries

  • Forecast reporting, investment advising, and stock and bond performance analysis are some of the other areas of expertise.
  • Accomplished HR specialist with a strong focus on employee relations and grievance resolution, successfully reducing formal employee complaints by 16.
  • Proficiency in process improvement and quality assurance.
  • Professional with 14 years of progressive experience in the field who is highly organized and detail-oriented.
  • Exceptional at using a broad understanding of business best practices, regulatory standards, and optimal control systems to help businesses grow and succeed.
  • Strong financial acumen with a track record of developing and sticking to budgets.
  • Achieved a 61% improvement in employee engagement.
  • Recognized for motivating management team members to achieve their goals and fostering innovative work environments.
  • Collaborator on the HR team with extensive knowledge of workflow optimization and vendor management.
  • Accomplished Human Resources Analyst.

Accomplishments

  • Resolved product issue through consumer testing.
  • Guided
  • Represented
  • Process Improvement: Created new departmental procedures manual. Assessed organizational training needs.
  • Developed
  • Established
  • Consulted
  • Resolved
  • Identified
  • Reduced

Affiliations

  • American Medical Informatics Association
  • Total Rewards and Compensation Group LinkedIn discussions/clubs
  • Advanced Employee Relations Certification OSHA
  • Member of Business Ethics Research Network (BERN)
  • Lions Club
  • International Council of Nurses
  • HR Analytics and AI Association
  • Project Management Institute
  • Organizational Development Society (OD Network)
  • International Foundation of Employee Benefit Plans (IFEBP)

Certifications

  • Conflict Resolution & Mediation Certificate
  • Certified Specialist in Data-Driven Talent Management
  • Certified Protection Officer (CPO)
  • Senior Professional in Human Resources (SPHR) – HRCI Certification
  • Six Sigma Green Belt - Human Resources Application Focus
  • Salesforce
  • Project Management Professional (PMP)
  • Certified Public Accountant (CPA)
  • Certified Payroll Professional (CPP)
  • Certified Compensation Professional (CCP), program

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