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Skills

  • Project organization
  • QMSoftware Receivables Management
  • Siemens Soarian Financials
  • Financial Reporting Automation
  • Records review
  • Cross-functional team collaboration
  • Regulatory compliance
  • Evidence-Based Decision Support
  • Root cause analysis
  • Process improvement

Work Experiences

  • Conducted research and compiled statistical data in order to support cost-cutting and quality-of-care initiatives.
  • Oversaw the delivery of procedure project by program team, which resulted in framework.
  • Applied advanced statistical models.
  • Reviewed charts and flagged incomplete or inaccurate information.
  • Pulled patient records accurately for upcoming appointments and procedures, usually within 15 hours.
  • Saved $8 by putting in place cost-cutting measures that addressed long-standing issues.
  • Achieved a 56% reduction in administrative errors.
  • Used email and the phone to communicate effectively with staff, patients, and insurance companies.
  • Assisted with the design and execution of 18 randomized clinical trials, ensuring data integrity while meeting compliance standards.
  • Oversaw the quality assurance program, which included on-site assessments, internal audits, and customer surveys.

Summaries

  • Clear understanding of cross-functional collaboration and data analysis as well as project management training.
  • Recognized for motivating management team members to achieve their goals and fostering innovative work environments.
  • Respected Medical Records Specialist with exceptional attention to detail and expertise in analyzing and correcting medical records.
  • Collaborative Healthcare Analyst with a track record of bridging communication across clinical, IT, and administrative teams to eliminate data silos and increase data accessibility.
  • Within Miscellaneous, senior Healthcare Analyst and outstanding performer in team leadership and performance reporting.
  • Bilingual achiever with experience scanning and indexing medical records to the correct chart.
  • Applied data insights to reduce operational waste.
  • Overall morale and productivity are boosted by experience in policy development and staff management procedures.
  • Analytical thinker with experience in utilizing statistical models to identify opportunities within patient care, leading to better clinical outcomes in marketing.
  • Assured compliance and data accuracy.

Accomplishments

  • Led data integrity audits using Jira, ensuring compliance with HIPAA regulations and reducing reporting discrepancies by 38%.
  • Led weekly data reviews for the new telehealth service expansion, increasing patient onboarding by 60% within 6 months.
  • Spearheaded a cost analysis project within marketing, encouraging healthcare providers to adopt Adobe Creative Suite and reduce care costs by 36%.
  • Authored data-driven reports identifying trends in healthcare service utilization, helping senior leadership redirect $17 in resources to high-demand areas.
  • Enhanced the collection of physician performance data, yielding Outstanding Service Award-winning results in the improvement of treatment protocols and patient outcomes.
  • Engaged in clinical data mining for improved workflow efficiencies, achieving timelier patient discharge timelines by 4 hours.
  • Monitored payer data through Microsoft Excel, uncovering billing discrepancies that led to an annual revenue recovery of $7.
  • Streamlined healthcare metric reporting processes, reducing report generation turnaround time by 43% using HubSpot.
  • Collaborated with cross-functional teams to implement a national accreditation compliance project, resulting in the hospital earning OSHA.
  • Analyzed outcomes data related to RCTs aiming to evaluate the cost-effectiveness of a new intervention, producing actionable insights that cut implementation cost by 19%.

Affiliations

  • Association of Information Technology Professionals
  • International Council of Nurses
  • Institute for Healthcare Improvement (IHI)
  • National Association for Healthcare Quality (NAHQ)
  • National Association of Social Workers
  • Institute for Operations Research and the Management Sciences (INFORMS) - Healthcare Analytics Section
  • Society for Healthcare Strategy & Market Development (SHSMD)
  • Healthcare Information and Management Systems Society (HIMSS)
  • National Institutes of Health (NIH) Data Science Special Interest Group
  • Business Intelligence Network for Healthcare (INFORMS)

Certifications

  • Google Certified Professional Cloud Architect
  • Healthcare Financial Management Association (HFMA) Certified Revenue Cycle Representative
  • Advanced Analytics in Healthcare (Coursera or initiative)
  • Certified Healthcare Data Analyst (CHDA)
  • Clinical Database Administrator (CDBA) Certification
  • Certified Professional in Healthcare Quality (CPHQ)
  • SAS Certified Data Scientist
  • Certified in Healthcare Privacy and Security (CHPS)
  • Cisco Certified Internetwork Expert (CCIE)
  • CompTIA A+ Technician

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