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Skills

  • Collaborative multidisciplinary teamwork
  • Bipolar disorder symptom reduction
  • Medical record accuracy and audit preparation
  • EHR documentation and compliance
  • Organization
  • Peer Support Program Development
  • Cognitive Behavioral Therapy (CBT) facilitation
  • Community psychiatric services integration
  • Multimodal treatment implementation
  • Crisis De-escalation Techniques

Work Experiences

  • Boosted patient participation by 51%.
  • Collaborated with community programs to provide post-discharge support for patients, assisting 5 individuals in accessing housing and employment services.
  • Administered controlled substances and maintained accurate log reports, complying with state and federal guidelines to prevent discrepancies.
  • Assessed the mental and physical health status of patients, implementing individualized care plans that reduced symptom exacerbation by 33%.
  • Achieved 32% reduction of self-harm behaviors.
  • Answered 3 calls per 6 months to help customers with their questions and concerns.
  • Kept track of each patient on a daily basis.
  • Achieved positive patient satisfaction scores of 35%.
  • Assisted psychiatrists in conducting intake interviews.
  • Collaborated with nursing staff and therapists.

Summaries

  • Committed to ongoing education of patients and families.
  • Within Healthcare, senior Licensed Psychiatric Technician and outstanding performer in budget management and strategic planning.
  • Dedicated to learning, growing, and succeeding in Healthcare.
  • Overall morale and productivity are boosted by experience in policy development and staff management procedures.
  • Accomplished in managing diverse patient populations, ensuring accurate psychotropic medication management and collaborative treatment plans with psychiatrists, achieving measurable improvements in care delivery.
  • Collaborated with multidisciplinary teams.
  • Administered medications.
  • Collaborated on treatment plans with psychiatrists.
  • Achieved 41% symptom reduction.
  • Adept at conducting intake interviews for psychiatric patients.

Accomplishments

  • Reduced instances of workplace violence in psychiatric settings by 78% through the introduction of conflict de-escalation training.
  • Documented and resolved metric which led to initiative.
  • Identified early warning signs of patient destabilization, facilitating a 59% reduction in emergency psychiatric interventions.
  • Trained new psychiatric technicians on therapeutic communication techniques, reducing patient complaints by 46%.
  • Collaborated with interdisciplinary teams to develop comprehensive care plans for patients with co-occurring disorders, yielding a 43% increase in treatment adherence.
  • Designed and implemented peer-to-peer training programs, upskilling 13 psychiatric technicians in crisis management techniques.
  • Enhanced care quality by meticulously reviewing and adjusting 7 patient care protocols, contributing to a reduction in relapse rates by 80%.
  • Led junior staff in managing cases of involuntary psychiatric holds, ensuring compliance with all legal requirements at program.
  • Administered controlled substances to a case load of 16, maintaining a spotless compliance record under state regulations.
  • Implemented personalized interventions for patients suffering from severe depression, leading to measurable improvement in patient well-being as indicated by post-discharge scores.

Affiliations

  • Society of Human Resource Management
  • Association for Addiction Professionals (NAADAC)
  • Association for Supply Chain Management (APICS)
  • Addiction Treatment Technicians Association (ATTA) Member
  • North Carolina Association of Mental Health Counselors
  • Council of Licensed Psychiatric Technicians of Denver
  • International Society for Traumatic Stress Studies (ISTSS)
  • Project Management Institute
  • Registered Psychiatric Nurse through framework
  • National Board for Certified Counselors (NBCC)

Certifications

  • American Heart Association Basic Life Support (BLS) Certification
  • Substance Use Disorder Treatment Certificate – Cedar Works
  • Cisco Certified Internetwork Expert (CCIE)
  • Licensed Psychiatric Technician (LPT) – method
  • Certified Behavioral Health Technician (CBHT) – procedure
  • Advanced Psychiatric Technology Certification – method
  • Mental Health First Aid USA Certification, National Council for Mental Wellbeing
  • Medication Administration Certification – standard
  • Certified Co-Occurring Disorders Professional (CCDP) – framework
  • Apple Certified Associate (ACA)

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