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Skills

  • Behavioral intervention protocols
  • Anxiety and stress management
  • Medical record accuracy and audit preparation
  • Project organization
  • Operational improvement
  • Communications
  • EHR documentation and compliance
  • Psychiatric treatment modification in coordination with psychiatrists
  • Multilingual communication in psychiatric care procedure
  • Mental health assessments

Work Experiences

  • Carried out routine and urgent diagnostic tests, such as blood draws or EKGs, to better understand patient health conditions within psychiatric environments.
  • Placed a high value on punctuality and worked hard to maintain an excellent attendance record, consistently arriving at work ready to work right away.
  • Collaborated with interdisciplinary treatment teams.
  • Solved program issues, improved operations, and provided excellent customer service.
  • Collaborated with initiative customers to determine their needs and deliver metric service.
  • Kept track of each patient on a daily basis.
  • Answered 3 calls per 6 months to help customers with their questions and concerns.
  • Had an excellent attendance record and was always on time for work.
  • Avoided complications from developing.
  • Achieved positive patient satisfaction scores of 35%.

Summaries

  • Committed to reducing patient anxiety.
  • Recognized on a regular basis for outstanding performance and contributions to the Healthcare industry's success.
  • Compassionate mental health professional.
  • Achieved 41% reduction in disruptive behaviors.
  • Assisted in developing individualized care plans.
  • Collaborated with social workers.
  • Achieved significant symptom reduction.
  • Strengths in risk assessment and budget management backed up by Healthcare training.
  • Administered medications.
  • Achieved a 21% improvement in medication adherence.

Accomplishments

  • Collaborated with team of 5 in the development of program.
  • Assisted in the rehabilitation programs for patients diagnosed with schizophrenia, improving their independent living skills by 69%.
  • Trained new psychiatric technicians on therapeutic communication techniques, reducing patient complaints by 46%.
  • Identified early warning signs of patient destabilization, facilitating a 59% reduction in emergency psychiatric interventions.
  • Implemented personalized interventions for patients suffering from severe depression, leading to measurable improvement in patient well-being as indicated by post-discharge scores.
  • Documented and resolved metric which led to initiative.
  • Worked closely with psychiatrists and nurses to administer medication to over 15 patients daily, achieving 65% accuracy.
  • Specialized in administering and interpreting the results of psychiatric rating scales, contributing to accurate diagnoses and refined treatment plans for 8 patients.
  • Provided psychoeducational support to families of long-term patients, improving family engagement and support by 46%.
  • Used Microsoft Excel to develop inventory tracking spreadsheets.

Affiliations

  • Registered Psychiatric Nurse through framework
  • Council of Licensed Psychiatric Technicians of Denver
  • American Medical Informatics Association
  • National Board for Certified Counselors (NBCC)
  • Association for Computing Machinery
  • International Society for Traumatic Stress Studies (ISTSS)
  • American Society of Safety Professionals
  • Clinical Supervisor Certification through the Center for Credentialing & Education
  • International Society for Mental Health Online (ISMHO)
  • American Red Cross – Psychological First Aid Certification

Certifications

  • Certified Addictions Counselor (CAC) – category
  • Medication Administration Certification – standard
  • Certified Clinical Medical Assistant (CCMA) - National HealthCareer Association
  • Certified Business Analysis Professional (CBAP)
  • ServSafe
  • CompTIA Security+
  • Certified Clinical Supervisor (CCS) for Behavioral Health – standard
  • Microsoft Certified Systems Engineer (MCSE)
  • Certified Mental Health Technician (CMHT) - Ironclad Systems
  • SHRM Senior Certified Professional (SHRM-SCP)

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