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Skills

  • Computer literate
  • Weekly Payroll
  • Medical terminology proficiency
  • Transcription
  • Music showcase training
  • CRM Systems
  • Internal auditing
  • Product ordering
  • Multi-Task Management
  • Problem resolution

Work Experiences

  • Coordinated document distribution.
  • Initial vital sign evaluations and lab specimens were reviewed.
  • Achieved a 81% improvement in treatment adherence.
  • Balanced front-desk scheduling.
  • Collaborated with physicians to manage supply orders.
  • Coordinated care between specialists and primary providers.
  • Administered time-sensitive pre-admission and post-discharge verification paperwork while coordinating care between specialists and primary providers.
  • Assisted with clinical administrative duties, including lab reports and patient check-outs, ensuring accuracy and adherence to confidentiality laws.
  • Created and maintained detailed records of all patient communications, insurance claims, and treatments, leading to improved audits and patient follow-up over 18 months.
  • Created and maintained detailed records of patient communications.

Summaries

  • Goal-oriented and friendly, with a track record of updating traditional offices to improve patient satisfaction.
  • Dedicated to learning, growing, and succeeding in Healthcare.
  • Team player who excels at collaborating with hardware and software experts to create a cohesive and successful design.
  • Dedicated to streamlining organizational procedures in order to improve office environments.
  • Professional Medical Support with 11 years of experience in a initiative environment.
  • For a busy system practice, a capable Medical Office Secretary capable of handling all medical administrative needs.
  • Medical Office Secretary is a well-organized Medical Office Secretary who is well-versed in healthcare processes and administrative requirements.
  • Opportunity to learn Portuguese was pursued in order to improve support for process populations.
  • With over 3 years of experience in the procedure industry, I am committed to organization and collaboration.
  • Working with Agile and Scrum methodologies to meet project milestones within specified timeframes is a strong suit.

Accomplishments

  • Identified
  • Documented
  • Guided
  • Proposed
  • Trained
  • Efficiently communicated with third-party payers and insurance companies, reducing claim rejections by 29% over a several months span.
  • Established
  • Created
  • Developed
  • Improved

Affiliations

  • Association of Information Technology Professionals
  • Jaycees
  • Association for Professionals in Infection Control and Epidemiology (APIC)
  • Project Management Institute
  • National Association of Healthcare Access Management (NAHAM)
  • American Health Information Management Association (AHIMA)
  • International Association of Administrative Professionals (IAAP)
  • International Council of Nurses
  • Association of Clinical Research Professionals (ACRP)
  • American Society of Safety Professionals

Certifications

  • SHRM Senior Certified Professional (SHRM-SCP)
  • First Aid/CPR Certified
  • Certified Healthcare Privacy Compliance (CHPC) from Health Care Compliance Association (HCCA)
  • Introductory Medical Billing and Coding Certification from Cedar Works
  • Medical Office Procedures Course Completion Certification from Brightline
  • Google Certified Professional Cloud Architect
  • ServSafe
  • Certified Coding Associate (CCA) by AHIMA
  • Microsoft Certified Systems Engineer (MCSE)
  • Salesforce

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