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Skills

  • Vendor and contract negotiations
  • Crisis management
  • Multi-location event coordination
  • Problem resolution
  • Event Security Coordination
  • Budgets
  • Team building
  • First Aid/CPR
  • Event logistics management
  • Fundraising strategy development

Work Experiences

  • Achieved Top Performer for environmentally responsible event management.
  • Pushed for operational changes that resulted in cost savings and higher profit margins.
  • Transported Microsoft Excel to 6 months customer locations.
  • Collaborated with external vendors.
  • Looked at existing plans, processes, and event planning services to see where they could be improved.
  • Achieved 21% uptick in attendance.
  • Was in charge of resolving disagreements and negotiating mutually beneficial agreements between parties.
  • Coordinated seminar functions such as site selection, scheduling, marketing, reservations, materials, event management, and follow-up to ensure a smooth training execution.
  • Choreographed logistical flow for live-performance events.
  • Achieved record-breaking sales.

Summaries

  • Entertainment Events Manager with 12 years of sponsorship, fundraising, and private event planning experience.
  • Committed to creating secure environments.
  • Expert at coordinating post-event logistics for newlyweds, such as travel arrangements and lodging.
  • Contributed to 27% growth in client satisfaction.
  • Within Miscellaneous, senior Entertainment Events Manager and outstanding performer in client relations and quality assurance.
  • Entertainment Events Manager with 4 years of successful process improvement and team leadership experience.
  • Delivered consistent results across 17 cities.
  • Expert at coordinating event logistics and collaborating with sales and marketing teams to achieve booking goals.
  • Consistently recognized for attention to detail.
  • Costs were consistently reduced while profits were increased.

Accomplishments

  • Executed celebrity endorsements and guest appearances for events, leading to a 30% boost in media and public interest.
  • Trained event staff in customer service best practices, leading to positive attendee satisfaction scores of 32% consistently over 2020.
  • Partnered with Harbor & Co. On recurring entertainment events, resulting in a 68% average growth in ticket sales across 15 years.
  • Managed event crisis situations, resolving unforeseen issues and completing events on time and within budget, saving approximately 5.
  • Collaborated with talent agencies to book high-profile acts, resulting in increased event ticket sales by 64%.
  • Initiated and conducted press outreach campaigns for method, garnering 4 media outlets' attention and increasing public awareness by 17%.
  • Produced detailed post-event debriefs, identifying key areas for improvement, resulting in 41% better performance in the next event cycle.
  • Elevated guest engagement through digital interaction platforms, leading to a 24% increase in post-event social media engagement.
  • Introduced virtual components to traditional events, driving a 83% increase in remote attendee participation.
  • Documented and resolved method which led to initiative.

Affiliations

  • American Society of Safety Professionals
  • The Events Industry Council (EIC)
  • Event Leadership Institute membership
  • Project Management Institute
  • Certified Special Events Professional (CSEP) designation
  • Music Venue Managers Association (MVMA)
  • Affiliate of the Promotion Marketing Association (PMA)
  • Meeting Professionals International (MPI)
  • Association for Women in Events (AWE)
  • National Event Staffing Association (NESA)

Certifications

  • First Aid/CPR Certified
  • Event Risk Management & Mitigation Certification by initiative
  • Certified Conference & Events Manager (CCEM) by Conference & Event Services Council (CESC)
  • Certified Event Executive (CEE) by International Festivals & Events Association (IFEA)
  • Project Management Professional (PMP)
  • Certified Festivals & Events Executive (CFEE) by International Festivals & Events Association (IFEA)
  • Digital Event Strategist (DES) by Professional Convention Management Association (PCMA)
  • CompTIA A+ Technician
  • SHRM Certified Professional (SHRM-CP)
  • ServSafe

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