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Skills

  • Writing reports
  • Credit and collections
  • Spreadsheet management
  • Executive presentations
  • AP/AR proficiency
  • Travel planning
  • Project Planning
  • Sage 50 US
  • Transcription and dictation
  • Risk assessment and mitigation

Work Experiences

  • Kept the reception area clean to foster a positive, professional atmosphere for all stakeholders, including Joint Secretarys and clients.
  • Aided in the planning of the event, including travel and logistical arrangements.
  • Maintained adequate stock levels in the office by restocking supplies and placing purchase orders.
  • Completed special projects on time and on budget, exceeding the goals of both the standard department and the organization as a whole.
  • Created program presentations that were both informative and appealing.
  • Created a new data management system that reduced data retrieval time by 13%.
  • Wrote business documents such as category, process, and system that were clear and professional.
  • Prepared and distributed team-based communications to foster collaboration and boost team morale.
  • Oversaw 15 calendars in order to coordinate meetings, appointments, and events strategically.
  • Worked with vendors to order and maintain office supplies inventory, as well as to obtain the most cost-effective pricing.

Summaries

  • Outgoing and well-organized, with exceptional coordination and interpersonal skills.
  • Dedicated team member with excellent organizational skills and a keen eye for detail.
  • Capable of gathering and organizing specific data as well as converting documents into the desired formats.
  • Offering 2 years of experience in customer relations management.
  • Drafting reports and business correspondence, managing mail, and updating tracking spreadsheets are all skills I possess.
  • Joint Secretary is an attentive and personable administrative support professional with 2 years of experience in fast-paced office environments.
  • Demonstrated ability to solve analytical problems and increase operational efficiency.
  • When it comes to supporting daily activities as well as optimized to improve the program, I'm a productive team player.
  • Joint Secretary who is motivated and has a good understanding of program processes, customer relations, and multi-line phone systems.
  • Proven track record of updating offices and increasing overall productivity.

Accomplishments

  • Coordinated inter-ministerial and sector alliances to develop process, which was successfully implemented within one year.
  • Orchestrated large-scale public-private partnerships, successfully securing $8 for initiative and driving innovation in Miscellaneous.
  • Guided high-impact policy reviews, successfully aligning long-term government financial goals with departmental objectives, leading to $14 in savings.
  • Organized and managed multi-stakeholder policy discussions that led to the successful alignment of priorities across 8 departments.
  • Led a cross-functional task force, driving the approval of $3 in public-private partnerships to enhance infrastructure development in 2017.
  • Led data-driven analysis and reallocation of $5 in a fiscally constrained resource environment, ensuring critical projects were fully funded.
  • Conceptualized and led the development of comprehensive budget forecasts for 2023, enabling a 26% operational cost reduction across marketing.
  • Collaborated with team of 15 in the development of initiative.
  • Chaired policy review sessions involving 17 inter-governmental agencies to align strategies and streamline administrative workflows.
  • Created and facilitated training programs for 2 government officials, fostering professional development that contributed to metric.

Affiliations

  • European Group for Public Administration (EGPA)
  • World Council for Public Affairs and Diplomacy
  • United Nations Association of framework (UNA-metric)
  • Project Management Institute
  • American Medical Informatics Association
  • OASIS Open for Government Technologies
  • National Academy of Public Administration (NAPA)
  • Jaycees
  • International Council of Nurses
  • International Association of Administrative Professionals

Certifications

  • CompTIA A+ Technician
  • Certified Executive in Information Security Governance (CEISG)
  • National Institute for Public Leadership Advanced Governance and Public Policy
  • Certificate in Legislative Drafting Summit Group
  • Certified Public Sector Manager (CPSM)
  • Microsoft Certified Systems Engineer (MCSE)
  • Certified Administrative Professional (CAP)
  • Salesforce
  • Fundamentals of Regulatory Compliance Management Northwind
  • Government Financial Management Certification (CGFM)

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