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Skills

  • Networking Hardware Installation
  • Server support
  • Relationship development
  • Prototyping
  • Backup Procedures
  • Linux and Unix specialist
  • Microsoft PowerPoint
  • First Aid/CPR
  • Budgets
  • Product development

Work Experiences

  • Chose components, performed schematic capture, directed PCB layout, and created evaluation prototypes.
  • Assisted in the implementation of a more organized drawing package in order to boost manufacturing productivity.
  • Answered 4 calls per 18 months to help customers with their questions and concerns.
  • Pushed for operational changes that resulted in cost savings and higher profit margins.
  • Consumers, contractors, and electricians were all educated on industry policies and guidelines.
  • Won
  • Solved procedure issues, improved operations, and provided excellent customer service.
  • Drafted and submitted engineering change orders for review to improve projects.
  • Established
  • Demonstrated a thorough understanding of all types of electrical components, as well as their operations, specifications, and testing procedures.

Summaries

  • A committed, tactical team builder and strategic planner seeking a position in account management or sales with a forward-thinking elevator service and construction firm.
  • Versatile
  • Experienced hardware engineer with a track record of managing hardware development and support projects.
  • Excellent communicator and team player looking for a position as a QA analyst with a forward-thinking company.
  • In the new position, I'm eager to put my 14 years of experience to good use.
  • Financial analysis, reconciliation, mortgage collections, loan documentation, SBA liquidation, credit and risk management assessment, and customer service are all areas of expertise for me.
  • Standard and category are examples of abilities.
  • Hardware Technician with 10 years of successful cross-functional collaboration and data analysis experience.
  • Customer service and technical support are areas in which he excels.
  • Over 10 years of experience as a high-performing leader and operations manager, delivering successful improvements in business operations, profitability, and team development.

Accomplishments

  • Optimized local storage configurations on server hardware, yielding up to 57% increased data access speeds.
  • Executed seamless deployment of initiative across 9 locations, improving system functionality at 66% of all sites.
  • Reduced hardware replacement costs by 66% over 18 months, implementing preventive maintenance on high-wear components.
  • Collaborated with vendors to ensure timely delivery of components, reducing project delays by 75%.
  • Mentored and directed 3 team members on a large scale electrical installation project for a theater and performance facility.
  • Implemented environmental monitoring systems, reducing hardware component overheating incidents by 82%.
  • Optimized BIOS and firmware update procedures for system, resulting in a 76% reduction in system crashes for client systems.
  • Deployed system patches and firmware updates on 15 devices, enhancing hardware compatibility and system security.
  • Collaborated with team of 11 in the development of system.
  • Designed an analog circuit board and calibration fixture to automate calibration and performance verification processes.

Affiliations

  • Association of Computer Repair Business Owners (ACRBO)
  • National Association of Information Technology Professionals (NAITP)
  • Lions Club
  • Institute of Electrical and Electronics Engineers (IEEE)
  • Association of Information Technology Professionals
  • National Institute for Certification in Engineering Technologies (NICET)
  • Linux Professional Institute (LPI) – Linux Essentials Certification
  • Certified Network Defense Architect (CNDA) from EC-Council
  • Dell Technologies Proven Professional Certifications
  • Certified Information Technology Asset Manager (CITAM)

Certifications

  • Certified Business Analysis Professional (CBAP)
  • First Aid/CPR Certified
  • Microsoft Certified Systems Engineer (MCSE)
  • Juniper Networks Certified Internet Associate (JNCIA)
  • Lenovo Certified Hardware Support Technician
  • SHRM Senior Certified Professional (SHRM-SCP)
  • HP Accredited Platform Specialist (APS)
  • Cisco Certified Network Associate (CCNA)
  • Certified Technology Specialist (CTS)
  • CompTIA A+ Technician

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