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Skills

  • Team management
  • Child welfare advocacy
  • Evidence-based assessment tools implementation
  • Conflict resolution
  • First Aid/CPR
  • Educational support for at-risk youth
  • Crisis intervention techniques
  • Family reunification process management
  • Project organization
  • Domestic violence prevention and support

Work Experiences

  • Administered well-being assessments for 12 children.
  • Achieved a 29% increase in parental engagement.
  • Achieved 65% timely case closure rate.
  • Achieved results within the first 9 months.
  • Analyzed trends from family assessment data.
  • Entered data into case records and updated them accurately.
  • Kept track of progress and documented any changes in the patient's health status, keeping the healthcare team informed.
  • Conducted interviews with individuals and families in order to assess their needs and provide information.
  • Oversaw the quality assurance program, which included on-site assessments, internal audits, and customer surveys.
  • Built trusting relationships with clients.

Summaries

  • Overall morale and productivity are boosted by experience in policy development and staff management procedures.
  • Adept at drafting family service plans.
  • Compassionate Family Assessment Worker with a passion for advocating on behalf of children and families, ensuring that all individuals receive the support and resources they deserve.
  • Adept at drafting and revising family service plans that are tailored to each client’s unique needs, leading to higher rates of success in securing housing and accessing essential services.
  • Family therapy, substance abuse prevention, and parent-child conflict resolution are all areas where I have a lot of experience.
  • Compassionate Family Assessment Worker.
  • Achieved 69% successful housing placements.
  • Achieved 44% success rates.
  • Collaborative and empathetic professional.
  • Excellent track record of resolving issues, increasing customer satisfaction, and driving overall operational improvements.

Accomplishments

  • Documented and resolved method which led to category.
  • Resolved product issue through consumer testing.
  • Led cross-agency meetings with mental health professionals, legal experts, and family members to create comprehensive support plans for at-risk youth.
  • Actively consulted with mental health professionals, ensuring that 27% of cases included a mental health component in their service plans.
  • Collaborated with public health agencies to improve the home environments of 11 children, reducing reports of child neglect by 57%.
  • Educated families on health, wellness, and conflict resolution, achieving 24% success in reducing conflict-related child removal cases.
  • Orchestrated family mediation sessions, successfully preventing the escalation of 16 potential legal disputes to family court proceedings.
  • Provided intensive case management services to 6 families, resulting in a 68% improvement in service retention and engagement.
  • Used Microsoft Excel to develop inventory tracking spreadsheets.
  • Coordinated emergency intervention and referral processes for 7 families, ensuring immediate access to housing, healthcare, and counseling.

Affiliations

  • National Council on Family Relations (NCFR)
  • National Alliance of Children's Trust and Prevention Funds
  • American Association of Family & Consumer Sciences (AAFCS)
  • Collaborative Family Healthcare Association (CFHA)
  • National Organization for Human Services (NOHS)
  • Society for Social Work and Research (SSWR)
  • Accreditation Council on Services for Families and Children
  • Zero to Three: National Center for Infants, Toddlers, and Families
  • International Federation of Social Workers (IFSW)
  • National Domestic Violence Hotline – Advocate Partnership

Certifications

  • Salesforce
  • Apple Certified Associate (ACA)
  • Certified Community Service Worker
  • Project Management Professional (PMP)
  • Parent Peer Support Specialist Certification, Ironclad Systems
  • Certified Adolescent Health Care Professional (CAHCP)
  • Certified Business Analysis Professional (CBAP)
  • Cultural Competency in Social Services Certification, Harbor & Co.
  • Certified Public Accountant
  • Licensed Child and Family Therapist, Illinois

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